Frequently Asked Questions
Vouchers received January 13 are being processed for payment today (allow 3-5 business days for payment to post in your financial institution account).
Travel vouchers are processed in the order they are received.
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DFAS processes Military PCS vouchers for Army Military Members only.
All other services, please contact your finance office for travel pay assistance.
Upload your travel voucher and supporting documents online!
Travel Voucher Direct is available for all travel claims computed and paid by DFAS.
Claim Submission: DFAS-MILPCS@mail.mil
Advance Submissions: DFAS-MILPCSADVANCE@mail.mil
Attn: Travel Pay, MilPCS
325 Brooks Road
Rome, NY 13441
Advances for Active Duty Service Members
Advance travel payments may be authorized for the below entitlements if the Member is not a Government Travel Charge Card (GTCC) holder or an advance is not specifically prohibited in the orders.
If an Army member is a card holder, an advance travel payment may only be authorized for DLA. The GTCC must be used for all other PCS travel expenses. For additional information, please see this memo.
PCS Entitlements for Active Military Service Members
When completing a PCS move, you will in-process with your local Defense Military Pay Office (DMPO) who will help answer any of your entitlement questions.
PCS Entitlements for Separating or Retiring Military Service Members
Per Joint Travel Regulations (JTR), we cannot process your travel voucher until the date you are placed on the retirement list or the discharge date on your mlitary orders.
Make sure your claim is complete and correct before you send it in! If you include a valid e-mail address in box 6e of your DD1351-2, we will send you updates. Don’t forget to keep a copy of your submission.
Follow these tips:
- Use SmartVoucher – This guides you step-by-step through a series of questions and upon completion, it will generate a completed DD Form 1351-2 travel voucher.
- Follow the How to Complete the DD1351-2 Guide
- Use the Military Permanent Change of Station or Separating/ Retiring from the Military checklist to make sure you complete all the required information.
- Review your specific entitlement under the "PCS Entitlements" above.
ATTENTION customers submitting casualty PCS travel vouchers:
Submit your travel voucher packages to firstname.lastname@example.org
or mail to:
DFAS-IN/Casualty Travel (JFA)
8899 E. 56th St.
Indianapolis, IN 46249
Have DTS questions? Click here
Page updated January 24, 2020