Current Military PCS Voucher Processing Timeline

The Week of Monday, November 27, 2023 SmartVoucher processing times are averaging 15 - 18 business days with up to three additional business days for deposit to your financial institution. Non-SmartVoucher processing times are averaging 15 - 18 business days with up to three additional business days for deposit to your financial institution. 
DFAS Rome's Military PCS Travel Pay Division is currently experiencing a surge, resulting in an increased volume of claims that exceeds our processing capacity. Our team is working extra hours and allocating additional resources to address this.

As a result, there may be longer than usual wait times for the settlement of all claims, including SmartVoucher submissions.

We apologize for any inconvenience and are actively working to expedite the processing of your claims. Thank you for your patience.


Electronic Voucher completion and submission

   Photo of Army Solider using Smart Voucher on a tablet

Pays Quickly 
SmartVoucher pays Soldiers PCS money up to 50% faster.     
Easy To Use 
Access anytime /anywhere with a CAC or a myPay login/password. 

Pays Accurately 
Cuts PCS claim returns up to 50%. 

Text/ E-mail Notifications 
Soldiers are notified as their claim moves through the process. 


Army Military permanent change of station (PCS) travelers are now able to use SmartVoucher to easily complete their travel vouchers and securely submit their DD 1351-2 and any supporting documentation electronically.  (See full list of voucher types below.)

In addition to traditional PCS Vouchers, Soldiers are able to use SmartVoucher for the following:

  • Military PCS Advances and Vouchers
  • Vouchers for Dependent Moves During PCS
  • Supplemental Vouchers
  • Retirement/Separation Vouchers
  • Temporary Lodging Expense Vouchers
  • Dislocation Allowance Requests
  • Personally Procured Moves (PPM)/Do It Yourself (DITY) – As an attachment only for submission

SmartVoucher simplifies the process of completing and submitting a permanent change of station (PCS) voucher. With SmartVoucher, Soldiers can attach orders, amendments, leave forms and other supporting documents. They can also sign forms electronically, which route to Army Military Pay Offices for review. 

SmartVoucher makes it easy to complete travel vouchers by guiding you step-by-step through a series of questions then it creates a completed DD Form 1351-2. SmartVoucher makes sure all the required fields are filled in to create a complete and accurate voucher.

You'll get a list of supporting documents based on the answers you provided. Be sure to attach those to your submission.

Need help filling out SmartVoucher, click here for a step by step guide haga click aquí para obtener una guía paso a paso.

How to use SmartVoucher
Log into SmartVoucher with CAC or myPay ID and password.
Answer a series of easy questions similar to tax software.
Attach required forms and submit the completed voucher.
Monitor your email for status updates or corrections needed.

Note: Not for those using DTS (Defense Travel System) for their travel vouchers.

For information on possible authorized PCS advances and more, link here.

If you’re unable to use SmartVoucher to complete your claim, you must manually complete the DD Form 1351-2. Link here for information and instructions. For more information on entitlements, advances and COVID 19 Stop Movement, click here.

Page Updated November 27, 2023