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DFAS Customer Care Center temporary time changes for November are available on our Customer Service page.
EXPANDED DFAS NEWS is now available in our Pressroom. Check it to find out about matters affecting your pay, schedules for important documents and how our people are making a difference in how DoD does business.
DFAS CUSTOMER CARE CENTER - Changes to hours of operation for Customer Care Centers during December 2022 are available here.
ATTENTION: AIR FORCE AND SPACE FORCE CUSTOMER NEW CUSTOMER CONTACT NUMBER - Actively serving members of the Air Force, Space Force, Air National Guard and Air Force Reserve should now contact the Total Force Service Center (TFSC) for 24/7 support for Military Pay via phone at 1-800-525-0102 or submit a MyPers ticket. Services include inquiries related to military pay benefits, entitlements, and Secondary Dependency claims. Additionally, all actively serving, and separated or retired members can call the TFSC to request a W-2 reissue from 2019 to present.
SOCIAL SECURITY WITHHOLDING TAX DEFERRAL FOR NATIONAL GUARD AND RESERVISTS - NEW PAYMENT OPTION
Members of the National Guard and Reserve with remaining OASDI debt now have a new option for payment. See details here.
IMPORTANT NEWS FOR RESERVE AND GUARD GRAY AREA RETIREES
We created a new kind of myPay account especially for Gray Area Retirees! This account will help you stay connected to important news and updates between the time you retire from Service and the date you’re eligible to receive retired pay. Find out how to log on and update your contact information so you never miss a message.
SBP-DIC OFFSET PHASED ELIMINATION - Phase Three Begins with the February 1, 2023 Payment - Check Out Our New Quick Reference Guide!
Beginning on February 1, 2023, surviving spouses will receive their full Survivor Benefit Plan (SBP) payment from DFAS and their full Dependency and Indemnity Compensation (DIC) payment from the VA. This is because February 1, 2023 will be the first SBP annuity payday after the SBP-DIC Offset is fully eliminated. The Special Survivors Indemnity Allowance (SSIA) will no longer be paid. See our full range of FAQs on the SBP-DIC News webpage. *Note: the change in the law does NOT affect the amount of DIC you receive from the VA. You should continue to receive your normal DIC amount from the VA.
SPECIAL INFORMATION FOR ACTIVE DUTY/LINE OF DUTY SURVIVING SPOUSES WHO ELECTED THE OPTIONAL ANNUITY FOR DEPENDENT CHILDREN - Check Out Our New Quick Reference Guide!
The National Defense Authorization Act for Fiscal Year 2020 directed that as of January 1, 2023, the Optional Annuity for Dependent Children will be eliminated and the SBP annuity payment must revert to the surviving spouse (if the spouse submits documentation and is eligible). Please check our special focus webpage for news and information regarding this change and transition: https://www.dfas.mil/sbp2023childoptrev
REPORT THE DEATH OF A RETIREE ONLINE
Use our convenient online form to report the death of a retiree at https://go.usa.gov/xnzQ9.
Spouses and children of recently-deceased retirees: We have new, helpful tools and information to assist you with the SF 1174 for claiming the retiree’s Arrears of Pay. We can now deposit an Arrears of Pay (AOP) payment directly to an eligible claimant’s bank account instead of mailing a check. Please see the How to Claim Arrears of Pay Using the SF1174 webpage for details. We also have new, helpful tools and information to assist you with the DD Form 2656-7 for starting an SBP annuity. Please see the Start an SBP Annuity webpage for details.