AskDFAS FOR HELP: If you have questions, check out our self-service section, AskDFAS.
OUR PRIORITIES: DFAS is committed to ensuring payments are made to our customers and vendors. We are working daily to provide the quality finance and accounting services that you have entrusted to us. We encourage you to use our online tools such as myPay, AskDFAS and our phone self-service tools. Our Customer Care Center representatives are also available to assist you for any questions you might have outside of the online options
SOCIAL SECURITY WITHHOLDING TAX DEFERRAL
Applies to most military members and civilian employees. Find out more details here
ARMY/AIR FORCE MEMBERS: Army/Air Force members: Read our notice for Soldiers and Airmen requesting military pay records via the askDFAS module.
FAXING GARNISHMENT, DIVISION OF RETIREMENT AND BANKRUPTCY ORDERS
The Garnishment Law Directorate remains operational, but we ask during this time you refrain from mailing correspondence and court orders. Instead, please fax all court order related documents toll free to (877)-622-5930. Faxing is the quickest and most efficient way to submit your documentation at this time. Please visit the Garnishment Law Directorate webpage for more detailed information.
SBP SCHOOL CERTIFICATIONS - New Form, New Process, Less Paperwork!
The new annual school certification form is shorter and simpler. See our new how-to checklist to use for the summer transition from the old form to the new form! College students now certify annually instead of each term, students no longer need a school official signature or school documentation when they certify, and the school certification form is shorter and simpler. The changes will significantly reduce the paperwork burden and make the process easier and more convenient for full-time student child annuitants. Find out more on the School Certifications webpage.
2019 TAX STATEMENTS
Your W-2, 1099R or 1095 is available in your myPay account online. Make sure your myPay login ID and password are updated so you can file your taxes when you're ready. If you get your documents in the mail, your W-2 or 1099-R were mailed by Jan. 31, 2020. Current IRS guidelines state that a 1095-B or 1095-C are not required to file an income tax return for 2019. The IRS has published a notice regarding IRS Form 1095 changes for tax year 2019. Click here to get more information.
TAX STATEMENT REQUESTS
The self-service options for requesting current and past year W-2s for military members and separated military members are posted to the Miitary Members landing page.
2020 MILITARY PAY CHARTS
Active Duty Basic Pay Charts are here! You can also see both Basic Pay and Drill Pay Tables in PDF format. 2020 Pay Day schedules for Active and Reserve are also available.
SBP-DIC OFFSET PHASED ELIMINATION: February 2020 - New FAQs Posted
Please see our new webpage “SBP-DIC News” for information on the status of the implementation of this new law. New Frequently Asked Questions (FAQs) now available! Based on the NDAA, Spouse SBP annuitants who are subject to the DIC offset may see the first change in the SBP annuity payment they receive on February 1, 2021.
TRAVEL VOUCHER STATUS VIA TEXT MESSAGING
Eligible customers submitting vouchers via the Travel Voucher Direct application can now opt-in for text message updates.
2019 CIVILIAN PCS TRAVEL TAX CHANGE
If you received a 2018 corrected Travel W-2 for moving expense payments made to a vendor on your behalf and you have questions, please click here for more information and resources.S
DISABILITY SEVERANCE PAY
Did you receive Disability Severance Pay between 1991 and now that was reported as taxable income? Some DSP becomes non-taxable due to certain circumstances and VA disability awards. Find out if you’re eligible to file an amended federal tax return and how to do it by clicking here.
REPORT THE DEATH OF A RETIREE ONLINE
You may now use our convenient online form to report the death of a retiree at https://go.usa.gov/xnzQ9.
Spouses and children of recently-deceased retirees: We have new, helpful tools and information to assist you with the SF 1174 for claiming the retiree’s Arrears of Pay. We can now deposit an Arrears of Pay (AOP) payment directly to an eligible claimant’s bank account instead of mailing a check. Please see the How to Claim Arrears of Pay Using the SF1174 webpage for details. We also have new, helpful tools and information to assist you with the DD Form 2656-7 for starting an SBP annuity. Please see the Start an SBP Annuity webpage for details.