OUR PRIORITIES: DFAS is committed to ensuring payments are made to our customers and vendors. We are working daily to provide the quality finance and accounting services that you have entrusted to us. We encourage you to use our online tools such as myPay, AskDFAS and our phone self-service tools. Our Customer Care Center representatives are also available to assist you for any questions you might have outside of the online options
SOCIAL SECURITY WITHHOLDING TAX DEFERRAL Applies to most military members and civilian employees. Find out more details here
FAXING GARNISHMENT, DIVISION OF RETIREMENT AND BANKRUPTCY ORDERS The Garnishment Law Directorate remains operational, but we ask during this time you refrain from mailing correspondence and court orders. Instead, please fax all court order related documents toll free to (877)-622-5930. Faxing is the quickest and most efficient way to submit your documentation at this time. Please visit the Garnishment Law Directorate webpage for more detailed information.
SBP SCHOOL CERTIFICATIONS - New Form, New Tools, Less Paperwork!
The new annual school certification form is shorter and simpler. See our new Form Wizard and how-to checklist! College students now certify annually instead of each term, and students no longer need a school official signature or school documentation when they certify. The changes will significantly reduce the paperwork burden and make the process easier and more convenient for full-time student child annuitants. Find out more on the School Certifications webpage.
SBP-DIC OFFSET PHASED ELIMINATION: Frequently Asked Questions Answered!
Please see our webpage “SBP-DIC News” for information on the status of the implementation of this new law and answers to Frequently Asked Questions (FAQs). Based on the NDAA, Spouse SBP annuitants who are subject to the DIC offset may see the first change in the SBP annuity payment they receive on February 1, 2021.
REPORT THE DEATH OF A RETIREE ONLINE
Use our convenient online form to report the death of a retiree at https://go.usa.gov/xnzQ9.
Spouses and children of recently-deceased retirees: We have new, helpful tools and information to assist you with the SF 1174 for claiming the retiree’s Arrears of Pay. We can now deposit an Arrears of Pay (AOP) payment directly to an eligible claimant’s bank account instead of mailing a check. Please see the How to Claim Arrears of Pay Using the SF1174 webpage for details. We also have new, helpful tools and information to assist you with the DD Form 2656-7 for starting an SBP annuity. Please see the Start an SBP Annuity webpage for details.