DFAS INDIANAPOLIS PHONE OUTAGE
DFAS Indianapolis Customer Care Center network phones are experiencing technical difficulties and are currently unavailable for customer calls. We are diligently working to resolve this issue as soon as possible.
For Army and AF Military Pay, Vendor Pay/Accounts Payable or Debt and Claims questions, please use AskDFAS
For Civilian Pay questions please use Remedy or GoDocs to submit your questions.
For HR questions please use AskHR.
We appreciate your patience and understanding.
SOCIAL SECURITY WITHHOLDING TAX DEFERRAL
Collection of the 2020 deferred Social Security taxes started in January and will last until December 2021. Find out more details here
RETIREES: CORRECTED PRINT 1099-RS IN THE MAIL AS OF FEBRUARY 1
For retirees who receive 1099-R statements through the mail: corrected print 2020 1099-Rs with the correct Payer's FIN are in the mail, as of February 1. Use this corrected 2020 1099-R with the Payer’s FIN of 34-0727612 when filing your taxes. You can also download a correct 2020 IRS 1099-R from myPay. It is available now. See the Managing Your Retirement - Taxes webpage for more information.
Note: 2020 Retiree IRS 1099-Rs mailed in early January contained a Payer's Federal Identification Number (FIN) that is missing the last digit because of a printing error.. We apologize for the inconvenience.
SBP-DIC OFFSET PHASED ELIMINATION - 2021 PHASE ONE
Some spouse SBP annuitants will see an increase in the SBP annuity payment they receive in 2021. Some spouse SBP annuitants will not see a change in phase one of the SBP-DIC Offset Phased Elimination. You DO NOT need to call DFAS to tell us you are affected by the change in the law. See our full range of FAQs.
*Note: the change in the law does NOT affect the amount of DIC you receive from the VA. You should continue to receive your normal DIC amount from the VA.
CHECK OUT OUR NEW SURVIVOR SBP NEWSLETTER - FIRST ISSUE NOW ONLINE!
DFAS has a new Survivor SBP Newsletter! Check out the first issue, with lots of news and helpful info for survivors/SBP annuitants. Learn all about the upcoming changes to the SBP-DIC offset, when you’ll get your tax statements, the new School Cert process, our helpful form tools and more!
REPORT THE DEATH OF A RETIREE ONLINE
Use our convenient online form to report the death of a retiree at https://go.usa.gov/xnzQ9.
Spouses and children of recently-deceased retirees: We have new, helpful tools and information to assist you with the SF 1174 for claiming the retiree’s Arrears of Pay. We can now deposit an Arrears of Pay (AOP) payment directly to an eligible claimant’s bank account instead of mailing a check. Please see the How to Claim Arrears of Pay Using the SF1174 webpage for details. We also have new, helpful tools and information to assist you with the DD Form 2656-7 for starting an SBP annuity. Please see the Start an SBP Annuity webpage for details.
OUR PRIORITIES: DFAS is committed to ensuring payments are made to our customers and vendors. We are working daily to provide the quality finance and accounting services that you have entrusted to us. We encourage you to use our online tools such as myPay, AskDFAS and our phone self-service tools. Our Customer Care Center representatives are also available to assist you for any questions you might have outside of the online options