Small Business FAQs

Customer Care Centers

DFAS Cleveland: (855) 608-3975
Open daily 8 a.m. to 5 p.m. (EST)
Vendor Pay (Pay DoDAACs starting with N)

  • Option 1: Pay Status
  • Option 2: Verify Payment Received
  • Option 3: WAWF Invoice Status

DFAS Columbus: (800) 756-4571
Open daily 7:30 a.m. to 4:30 p.m. (EST)

  • Option 1: Contract Pay (MOCAS)
  • Option 2: Defense Agencies
  • Option 3: Army Acquisition

(Rock Island and St. Louis)

  • Option 4: Air Force
  • Option 5: Marine Corps

DFAS Indianapolis: (888) 332-7366
Open daily 7:30 a.m. to 4:30 p.m. (EST)

  • Option 2: Vendor Pay

DFAS Rome: (800) 553-0527
Open daily 8 a.m. to 4 p.m. (EST)

  • For MyPay inquiries: (800) 332-7411 Option 5
Page Updated September 9, 2021