| 888-332-7411 |
PRESS |
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1 |
Self Service, including requests for tax forms 1095,1099-R and W2 |
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2 |
Report the Death of a Military Retiree |
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3 |
Garnishments |
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4 |
Pay Inquiries or Out-of-Service Military | Civilian Debts
(Retiree; Annuitant; Military and Travel pay) |
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5 |
myPay Website Assistance |
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6 |
Retired and Annuitant Pay Correspondence Address |
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7 |
Affordable Care Act |
Military Retired Pay: 800-321-1080/216-522-5955
Civilian Pay: 800-729-3277
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Contract/Vendor Pay:
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DFAS Cleveland Customer Service
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1-855-608-3975
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Pay Status
Verify Payment Received
WAWF Invoice Status |
Option 1
Option 2
Option 3 |
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| DFAS Columbus Customer Service |
1-800-756-4571
(216) 522-6998
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Contract Pay (MOCAS):
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Option 1
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Vendor Pay:
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EBS (formally BSM)
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Option 2
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Columbus Vendor Pay/Defense Agencies
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Serving former DFAS Pensacola DITCO TELCOM/FABS customers
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Army Acquisition (Rock Island & St. Louis)
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Option 3
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Air Force
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Option 4
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Serving former DFAS Dayton, DFAS Omaha (Bellevue), DFAS Orlando (AF), DFAS Pacific (AF), DFAS San Antonio (AF) and DFAS San Bernadino customers
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Marine Corps
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Option 5
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Serving former DFAS Kansas City and including Pacific customers
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DeCA (Commissary) Returned Checks
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1-800-635-6045
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DFAS Europe Customer Service
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Send All Customer Service Inquiries to:
DFAS Europe Customer Service:
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DFAS-EUROPE-CUSTOMERSERVICE@MAIL.MIL
011-49-631-411-6523
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DFAS Indianapolis Customer Service
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1-888-332-7366
(317) 212-0300
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Vendor Pay Contracts
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Option 2
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Serving former DFAS Lexington, Orlando (Army), Pacific, San Antonio (Army) customers
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DAFS Indianapolis Transportation Payment Operations Office (INDD)
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1-888-425-7729
(317) 212-0566
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Customer Service
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Option 1
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Disbursing & SF1034's
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Option 2
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Loss and Damage
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Option 3
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Excess Cost
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Option 4
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Accounting and 110 Actions
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Option 5
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DNO - Directorate of Network Operations
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1-888-332-7366
(317) 212-0566
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DFAS Japan Customer Service
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Customer Service (General inquiries)
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011-81-42-552-2511, 5-3800
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Air Force
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011-81-42-552-2511, 5-3800
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Navy
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011-81-42-552-2511, 5-3800
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Army
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011-81-42-552-2511, 5-3800
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Marines
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011-81-42-552-2511, 5-3800
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Transportation
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011-81-42-552-2511, 5-3800
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DFAS Limestone Customer Service
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1-800-756-4571
(216) 522-6998
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DFAS Rome Customer Service
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Vendor Pay
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1-800-553-0527
(315) 709-6001
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Serving former DFAS Seaside, Norfolk (Army) & Lawton-Fort Sill customers
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Travel Pay
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1-888-332-7366
Option 1
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For Civilian Relocation
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Press 1
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For Reservist or Reservist Mobilized on Contingency Orders
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Press 2
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For Retirement or Separation travel
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Press 3
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For Active Duty or Civilian TDY
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Press 4
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Page updated March 19, 2019.