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AskDFAS

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Frequently Asked Questions

Check Out Our Revamped askDFAS Resource Page for Retirees and Annuitants

 
As part of our work to modernize Retired & Annuitant Pay and make the processes easier for you, we are building a suite of online tools that allow forms and required documentation to be filled out or uploaded at askDFAS on the DFAS.mil website, which is also accessible on a mobile browser.

We also recently revamped the askDFAS Resource webpage section for retirees and annuitants to make it easier for you to find the askDFAS online form or upload tool you need.

The askDFAS Resource webpage section for retirees and annuitants is now organized into separate areas with specific resources and links for retirees and specific resources and links for SBP annuitants, plus additional resources.

askDFAS tools are a quick and easy way to submit select forms and documents to us directly. Instead of mailing or faxing your completed forms, for some you can now either fill out an online form or upload them directly in a PDF through the askDFAS online tool on the DFAS.mil website.

Please note all documents uploaded to an askDFAS online tool MUST be in PDF format and contain the Social Security Number of the retiree or deceased member. Also, the askDFAS online upload tools can only accept the specific form and documentation noted on the upload tool. Other requests or documents cannot be processed through the online upload tools.

Using askDFAS is a convenient way to submit requests and eliminate the time and hassle of sending requests through mail or fax and provide more timely and accurate service to retirees and annuitants.

See the revamped askDFAS Resource webpage by clicking on Retirees & Annuitants at: https://www.dfas.mil/askdfas   
 
Page updated Sep 28 2022