Customer Service

M-F, 8 a.m. to 5 p.m. ET


Frequently Asked Questions

Obtaining Proof of Income

There are times when you need to provide income information to financial institutions and other businesses or agencies. Your Retiree Account Statement (RAS) contains information on your pay and deductions that many potential creditors require, and your latest RAS is always available on myPay.

Having trouble logging into myPay?

myPay Login Instructions

If you've never logged in to myPay

If you forgot your login ID

If you forgot your password

If you cannot access myPay and you need a hard copy RAS mailed to you, you can call the Retired and Annuitant Pay Customer Care Center at 800-321-1080.

Page updated Nov 23, 2020