Welcome to askDFAS
NOTICE: askDFAS modules for 1099R (Retiree/Annuitant) and W2 (Military/Civilian) Tax Statements for 2019 are available for reissue on AskDFAS.
Please select the area which best applies to your inquiry:
Army/Air Force members:
DFAS would like to thank you for your patience as we strive to deliver first class customer service during these unprecedented times. We have restored our retrieval and printing of Military Pay records operation effective May 7, 2020. As a reminder, myPay provides access to the last 13 months of LES; therefore, we kindly ask to only request retrieval and printing of records that are not available in myPay.
Please understand due to precautionary measures implemented to protect against the spread of the Coronavirus there are still delays in our manual processing of older records as these records are maintained on microfiche and must be manually retrieved. This impacts requests for the following periods:
*Regular Army (Active Duty) : All prior to September 1991
*Regular Air Force : All prior to January 1982 and the year of 1984
*US Army and Air Force Reserves/National Guard : All prior to January 1994
If you are currently serving in the military and require older LES’s, we also ask that you submit a request through your unit who will submit on your behalf to the local finance office.
Please know that any previously submitted requests are still in progress and will be processed in the order they were received as soon as the current conditions allow. Please avoid opening new or multiple tickets for any records request you have already submitted which is still in processing as this will delay processing.
We thank you for your patience and understanding as we all continue to stay safe during this pandemic.
Director, DFAS Indianapolis Military Pay
Are you looking for information on Blended Retirement?
Do you have a pay-related question?
Questions about travel vouchers and payments?
Questions about a debt?
Do you need a current or prior year tax statement or LES?
Submit request for refund of taxes on Disability Severance Pay.
All other questions
Questions about invoices, payment status, payment history, etc.?
Subject: Slower Response Time Due to DEAMS R12 Upgrade
Message For: Pay DoDAAC F87700
Due to a surge of inquiries related to the recent DEAMS R12 upgrade, the response time for AskDFAS inquiries has increased for Pay DoDAAC F87700.. Priority is being given to inquiries related to pending payments. We recognize the need for documentation for invoices already paid and will respond as soon as possible. Thank you for your patience and understanding. If you have any questions please call 800-756-4571, Option 4.