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Frequently Asked Questions
Greetings from Cleveland! Summer is officially right around the corner, but here in Ohio we are enjoying warm, sunny weather. We hope you are, too.
We are excited about our progress in rolling our newest initiative: status notifications to keep you in the loop as forms or documents you submit move through the retired pay processing cycles. Please see the article in this issue for the good news.
Our primary goal at DFAS Retired and Annuitant Pay is to ensure you receive your pay accurately and on time. To do that, we need your help.
It’s important for you to regularly review and update your pay account because changes in your life can affect your pay. Please check out our article that highlights important information on how to keep your account current, including the convenience of using myPay.
When you are changing bank accounts for your direct deposit, or changing an allotment, please pay attention to the tips in the article in this issue.
If you have Survivor Benefit Plan (SBP) coverage, it’s also important to make sure coverage and beneficiaries are current. You can do that by verifying the SBP lines on your Retiree Account Statement, and we’ve outlined how in this article.
Preparing your loved ones for the future is a difficult but important conversation. We have an article with important information to share, including some convenient tools for your loved ones to make the process a bit easier during a difficult time.
And more information to share if you chose Survivor Benefit Plan coverage: this spring we made changes to simplify the eligibility verification requirements for SBP annuitants. The verification requirements are outlined in the article in this issue, as well as the news about the easier process.
Late last year, we started a new twice-yearly newsletter especially for your loved ones, and we recently published the second issue. The DFAS Survivor SBP Newsletter features a number of informative articles, including the latest info about the SBP-DIC Offset Phased Elimination and special information for those annuitants who lost a loved one in the line of duty. It’s available online and in a downloadable, shareable PDF: https://www.dfas.mil/survivornews
In this issue, we also include important information from our partners about the Airborne Hazards and Open Burn Pit Registry, the Combined Federal Campaign, the Air Force Assistance Fund, and the Armed Forces Retirement Home.
We continue to develop helpful tools and information for you and our website puts it all at your fingertips: https://www.dfas.mil/retiredmilitary.
We honor the service and sacrifices made by you and your family. We are proud to serve those who have served, and we wish you and your family a safe and happy summer.
Page updated June 16, 2021