Customer Service

M-F, 8 a.m. to 5 p.m. ET


Frequently Asked Questions

Call Us

DFAS has representatives available to assist our customers. However, due to the number of military retirees and annuitants we service, customers may have to wait on hold while we assist other customers. Wait times can be amplified during tax season.

If you have tried the other options and still need assistance from a customer care representative, you can call 800-321-1080.

Customer service hours are Monday through Friday, 8 a.m. – 5 p.m. Eastern Time.

Page updated February 3, 2014