Frequently Asked Questions
DFAS Travel Pay cannot assist you with your DTS payments.
For all DTS related questions and concerns, please speak with your Lead Defense Travel Administrator. If you are not certain who this is, please speak with your supervisor.
DTS debts are established and managed at the organizational level by the Debt Management Monitor (DMM). Contact your Organizational DMM. If you are not certain who this is, please speak with your supervisor.
What is DTS?
The Defense Travel System (DTS) is an online system that automates temporary duty (TDY) travel processing. It allows travelers to…
• create authorizations,
• book reservations,
• receive approval,
• generate payment vouchers,
• and direct payment to their bank accounts and Government Travel Charge Card (GTCC).
Documents are submitted, processed and approved at the organization responsible for funding the travel. Once approved by the organizational approving official, payment is electronically sent to the DFAS for payment by direct deposit (electronic funds transfer, EFT) to the traveler’s bank account.
Active duty Army, Army Reserve and Army National Guard members on temporary duty assignments are to use DTS, unless that assignment was in a combat zone or qualified hazardous duty area.
How do I get started using DTS?
Ask your supervisor who the Defense Travel Administrator (DTA) is that serves your organization. Your DTA will register you in the system and have the information unique to your organization. Every traveler, reviewer and approver using DTS is required to contact their DTA for help resolving any DTS-related issue.
Update your email address in DTS
Keep your DTS profile current! Contact your Organizational Defense Travel Administrators (ODTA) to update your DTS profile with your correct email address before your next TDY.
A correct email account in the DTS personal profile is essential for clear and effective communication between DTS travelers, administrators, and partner systems that affects:
• Document Routing Status Notification
• Return Document with Discrepancies Notification
• CTO Notifications for Booking/Ticketing/Changes
• Trip Case or Virtually There Information
• Document Reject Notification
Read more Frequently Asked Questions about DTS. If you still have questions, ask your DTA for assistance.
Page updated July 30, 2019