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Frequently Asked Questions
It is vital to notify DFAS of any changes in your Arrears of Pay (AOP) beneficiary's contact information. Otherwise all correspondence will be sent to the wrong address, further delaying closure of your account.
Please make sure that you keep the following information updated for your beneficiary at all times:
You can also your update your arrears of pay beneficiary by completing a Designation of Beneficiary Information form (DD 2894). If you chose to use this method, please allow 30 – 60 days after we receive your designation for us to process, validate and update your previous designation.
Use the New DD 2894 Form Wizard
Use the new Arrears of Pay Designation DD 2894 Form Wizard to simplify filling out the form. The Form Wizard will ask you a series of questions and fill in your answers in the appropriate areas of the form. When you have finished answering the questions, you can even choose to electronically sign your form and submit it online using our online upload tool! Or click a button to generate a ready-to-print-and-sign PDF with your answers.
How to use the Form Wizard: You can download the entire DD 2894 Form Wizard (right click and choose "Save As") to your Windows or MAC computer. You will need compatible PDF software, such as the free Adobe Acrobat DC software, available at adobe.com. We do not recommend saving the Form Wizard to a shared computer, because it contains personally-identifiable information. When using Chrome, Edge, Firefox or Safari to access an Adobe form wizard, the user may initially receive a pop-up attached message. The user must download the pdf (by clicking the download icon in the upper right-hand corner of the page), then double-click on downloaded file. It is suggested to use the form wizard on a personal device. Using the form wizard on a DFAS computer may not have the same functionality a personal device.
New! Online Option for Submitting Arrears of Pay Designation Form
DFAS created an online upload tool where retirees can upload the Arrears of Pay Designation form through askDFAS on the DFAS.mil website, which is also accessible on a mobile browser.
The online upload tool is at: https://go.usa.gov/xymaH
To use the new, online upload tool to submit an Arrears of Pay Designation form, the retiree just needs to fill in the required information in the online screen. The online upload tool can only accept Arrears of Pay Designation forms. It cannot be used for other types of retiree documents or requests.
Mail or Fax Your Form
1. Complete a Designation of Beneficiary Information form (DD 2894) or use the new DD 2894 Form Wizard
2. Mail or fax the form to:
DFAS U.S. Military Retired Pay
8899 E 56th Street
Indianapolis IN 46249-1200
Important Notice: Please be aware that designating a sole beneficiary in your will does not automatically make that person your AOP beneficiary. AOP determination is based exclusively on the AOP beneficiary election in your retired pay account.
Page updated Jan 24, 2022