Gray Area Retirees – Air National Guard and Air Force Reserve

 


AF Reserve and Air National Guard Gray Area Retirees must submit applications to begin retirement pay through the new platform: myFSS


Special Note from the Air Reserve Personnel Center (ARPC) to Air National Guard and Air Force Reserve Airmen:

HQ ARPC is currently experiencing a delay in processing Age 60 and Reduced Retired Pay Age retirement applications.
 
The transition from MyPers to myFSS has presented our Retirements Team with unexpected challenges. The team has encountered numerous technical issues within the new system, and it's taking longer than the Air Force initially projected to resolve them.
 
ARPC is approximately 65 days behind on closing out retirement applications. However, the team is making progress and project to be fully caught up on all retirements within the next 75 days. For applications submitted AFTER the retirement effective date, our goal is to process them within 60 days of receipt.
 
Retirement pay will be retroactive as of the date of the order. Those members eligible for TRICARE benefits at age 60 will also be retroactively authorized on their 60th birthday.
 
Additionally, ARPC has seen a significant rise in retirement application errors. To streamline our processes, we are returning these applications with instructions on what corrections are required and closing the application.
 
When this happens, these members will not lose their position in the queue. Applications are prioritized based on the member’s retirement effective date. For future retirement applications, ARPC is working with system developers to enhance the myFSS platform to assist the customer in eliminating errors when initially completing the application.
 
To help combat these issues and prevent them from reoccurring, ARPC has implemented new processes designed to mitigate the challenges from the migration to myFSS. The ARPC team is using Lean/Six Sigma principles to modernize processes, streamline management and standardize myFSS training. The team has already seen a significant jump in production capacity, enabling them to complete this backlog at a rapid pace.
 
We will continue to post updates on the status of Reserve Retirements as the situation evolves. HQ ARPC strives to keep customers and CSS/MPF personnel up to date with the most accurate information possible.
 
Members needing assistance, please contact the Total Force Service Center at 1-800-525-0102.

Gray Area Future Retiree myPay Accounts


Gray Area Retirees can now stay connected and informed between the time they stop drilling and the time they start receiving retired pay. It’s a new kind of myPay account especially for Gray Area Retirees.

This basic “Future Retiree” myPay account provides Gray Area Retirees a convenient way to keep your contact information updated with DFAS during the gray area period, so you can receive important information from DFAS and from the Air Force.

With your current contact information, DFAS can keep you informed about changes in the law or policy that may affect you, send you the Air Force Afterburner Retiree Newsletter and the DFAS Retiree Newsletter, and remind you when the window to apply for retired pay is approaching.

In addition, with current contact information in the new myPay account, when DFAS receives a completed Gray Area Retiree application for retired pay, DFAS will send email status notifications to you, including: when DFAS receives the application, when DFAS begins working on the application, and when DFAS completes it. Remember, you should always be working first with the Air Force on your retired pay application.

How to Stay Connected During the Gray Area

Who Are Gray Area Retirees?

Gray Area Retirees are members who served in the Air National Guard or Air Force Reserve, are qualified for retired pay, and have retired from their service (stopped drilling),but are not yet at the age where they can start receiving retired pay. The time between their retirement from the service and the date when they are eligible to begin receiving retired pay is the “gray area.” The “gray area” applies even if the member is in the Retired Reserve.

If you are unsure if you are a Gray Area Retiree and eligible for retired pay, contact the Total Force Service Center – San Antonio at 1-800-525-0102.

Important Information for Air National Guard and Air Force Reserve Gray Area Retirees

For Air Force Reserve and ANG Airmen, the retirement packet will be completed by the individual (retirement is not an automatic process). No earlier than 12 months and no later than 6 months in advance of pay effective date, you must apply by logging into myFSS (you may need to create an account):

  • Click on “myRetirement”; 
  • Click on “ARC Retirements”; 
  • Click on “+Begin Application Process”; 
  • Review/Acknowledge Pre-Application Information (knowledge articles will have detailed information; 
  • Click “Start Application.”  You will be prompted to enter contact information and upload the required pay document (DD Form 2656) and any additional documents if needed.

Once the application is received and processed at ARPC, the packet will be forwarded to DFAS for pay processing. Only then will DFAS track and advise the customer of the status.

Early Receipt of Retired Pay

Some members of the Air Force Reserve and Air National Guard may be eligible to receive retired pay earlier than their 60th birthday, depending on how their creditable service is calculated. To find out what date you can begin collecting retired pay, you must apply by logging into myFSS:

  • Click on “myRetirement”; 
  • Click on “ARC Retirements”; 
  • Review Knowledge Article in reference to Reduced Retired Pay Age
  • Submit a Reduced Retired pay Age Application to confirm a Reduced Retired Pay effective date.
Late Applications

If you are past your date to apply for retired pay as a Gray Area Retiree, you should  log into myFSS:

  • Click on “myRetirement”
  • Click on “ARC Retirements”
  • Click on “+Begin Application Process”; 
  • Review/Acknowledge Pre-Application; 
  • Click “Start Application”.  You will be prompted to enter contact information, upload the DD Form 2656 and any additional documents as needed.

Our service level goal is to have retirement applications completed and to DFAS 30-60 days prior to the servicemembers pay effective date. If an application is submitted late, it will be processed approximately within 60 days upon receipt.
 


Air Reserve Personnel Center Reserve Retirement Counseling Cell (RRCC)


The RRCC is a resource for Reserve Airmen to help answer individual member questions about military retirement, such as estimated retirement pay, Reduced Retirement Pay Age, the Reserve Component Survivor Benefit Plan, and other retirement related issues.  

The RRCC provides information through virtual one-on-one counseling appointments and global engagement, such as briefings, social media presence, and news articles.    

The team is currently at initial operating capacity and at this time can only advise Reserve Airmen. As the team grows, the hope is to assist Guardsmen soon. Unfortunately, the team cannot provide guidance or advice regarding civilian retirement.  

Airmen who would benefit from Reserve military retirement counseling or have any questions regarding how the RRCC can provide assistance can contact the team at arpc.dpt.rrcc@us.af.mil or call 1-800-682-1929 to make an appointment. 


 

 



 
Page Updated Apr 4 2024
Get Connected

Find out how
 to log in to your new myPay account.

We have a helpful downloadable Gray Area Future Retiree myPay Login Tips PDF with specific instructions on our new Gray Area Retirees webpage
 https://www.dfas.mil/grayarea
Click here for the: "First Time Logging into myFSS Non-CAC Users Guide"

If unsuccessful, submit a trouble ticket to the A1 IT Service Desk by either of the following actions:
 - Visit Link: https://www.afpc.af.mil/Support/Contact-Us/ 
 - Call the A1 IT Service Desk: Call 800-525-0102, option 6
 - Email:  a1dta.a1.sd@us.af.mil