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Director's Message


Season’s Greetings and Happy Holidays to everyone. I can’t believe it is December already and 2023 is ending. This was a big year for Retired and Annuitant Pay and we have a lot of information for you in this edition.

First, tax season is here, and we have a few articles about what you can do right now to make this tax season go smoothly, including when your 1099-R will be available and how to use myPay to get it early. Some retirees still select to have their 1099-R mailed to them and there is an article on what to expect in that mailing, as well.

The 2023 SBP Open Season ends January 1, 2024, and we have an article outlining the important deadlines.

Over the past year, my staff and I attended retiree events and talked with many retirees and families around the country and in Europe. These are valuable opportunities for us to hear what’s working for you and what’s not working. We so much appreciate your feedback and ideas for transforming Retired and Annuitant pay. You’ll see some of your ideas come to life in these newsletter articles and on our website, and there are more coming in 2024. Thank you for being a vital part of our ongoing modernization initiatives.

One of the ideas we heard from you is more information about what a retiree’s family needed to know after the retiree passes away. Because of that idea, we created a downloadable PDF checklist. Another idea that is now live on our website is our Quick Tools webpage, which helps you quickly access the frequently requested tools and resources. And again, based on your feedback, we have an article on how to upload documents using askDFAS.
    
It’s COLA (Cost of Living Adjustment) time again and we have information on the percentage increase and pay dates.
    
Finally, the CRDP/CRSC annual open season is in January. This article provides information, FAQs, and what action you may need to take, if you are eligible.
 
It is such a pleasure to work in Retired and Annuity Pay and provide the best possible customer service to military retirees and their annuitants. It truly is an honor to serve those that served. I hope you have a safe and happy holiday season.





 
Page Updated December 20, 2023