We make sure myPay uses the best available security encryption and monitor access to keep your account safe. But there are criminals looking to learn your login ID and password that require you to be on your toes.

KEEP IT SAFE!

Whether you rely on your memory, write down your passwords on paper or create a computer file, it’s vital that your passwords are never exposed to others.

If you must write down your password on a piece of paper, make sure it stays locked up in a secure place. If you save it to your computer, flash drive or other media device, make sure the document is encrypted and/or password protected.

Want to learn more about keeping your online accounts safe? Our online security section has actions you should take to help protect your personal information from scams and identity theft. 

If you log into myPay using your DoD Common Access Card (CAC) or Personal Identity Verification (PIV) Card, you will not be required to provide your password in order to review and manage your account online unless you are new to myPay and logging in for the first time. All users are required to register a login ID and password even if you use a smartcard. 

You will need to create a new password when you initially set up your myPay account.

You will also need to update your password every 150 days. We will send you a notice via the email address listed in your myPay profile.

If you provide authorization for a trusted family member, friend or associate to access your pay information without the ability to make changes, they will be required to change the password every 150 days also. The same rules apply to the limited access password as your primary access password and they will be prompted by screen displays when the password change is necessary.

And remember, you always have control over who has limited access to your myPay account.