- Google Chrome 72 or above
- Edge/Internet Explorer version 11 or later on Windows
Other browsers that support strong encryption may be used to access myPay, however, no support will be provided by myPay if there are problems with the browser interacting with myPay.
- Safari 12 or above
- Firefox 65 or above
Make sure your browser is up-to-date to prevent any interruptions accessing your leave and earning statements, tax statements, or other functions available through your myPay account.
The reliance on technology, from home computers to the Internet, has created a growing class of criminals who profit from scams, identify theft and a whole host of activities intended to separate you from your money and reputation. There are also those who view websites, systems and even your computer the same way graffiti “artists” view a blank wall; it’s a challenge for them to demonstrate their skills in penetrating protections designed to keep them out.
Since July 2017, access to myPay has been denied for those using Internet Explorer 10 or earlier. These browsers contain vulnerability within a security protocol that may expose you and your information to criminals looking to collect personal information, passwords, account numbers and other items better kept secure.
IE 11 eliminates the threat altogether. If you currently use other browsers you may not be affected. Since July 2017, myPay only allows access from the following browser versions:
- Internet Explorer 11 or above;
- Google Chrome 22 or above;
- Safari 7 or above; and
- Firefox 27 or above.
Know what version you’re using
Most browsers have an “About…” link in their Help menu. Selecting the link will display the version you’re using. You can also find out about upgrading your browser using Help or by calling your Internet Service Provider’s customer support.