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Director’s Message

Greetings and welcome to the March 2026 edition of the Retiree Newsletter! Here in Cleveland, this time of year can be a bit of a weather roller coaster. One day we’re seeing hints of spring, and the next, we’re bracing for another snowstorm. One thing is certain, though: warmer days are just around the corner, so we’re preparing for another great season with you. In this edition, we’re excited to share key updates that are “in bloom,” as well some “spring cleaning” we’ve done to improve our services to you.
         
If you are a Reserve or National Guard member in the Gray Area, please check out our Spotlight article to learn about our new DD 2656 Smart Wizard tool, which is now further enhanced by Artificial Intelligence (AI). This technology ultimately leads to faster, more accurate processing of newly established retired pay accounts.
         
We have an article that tells you all about the improvements we’ve made to our DFAS Customer Care phone menu, which is now streamlined to make it easier to get the assistance you need.
         
For retirees who pay their Survivor Benefit Plan (SBP) premiums by direct remittance, we have an article with helpful tips to ensure successful payments to keep your account in good standing.
         
You’ll also find articles with helpful information on our AskDFAS online tools, tax season tips, and upcoming Retiree Appreciation Days (RADs).
         
Finally, we have several articles from our pay partners who want to share some information with you, so please be sure to check those out as well.
         
Thank you so much for taking the time to read our newsletter. On behalf of all of us here at DFAS Retired and Annuitant Pay, thank you for your service to our country. It is truly our honor to serve those who served. 

 

Page Updated Mar. 25, 2026