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In Case You Missed It: Our AskDFAS Tips Video
is a Hit!


It has been a year since we launched our “AskDFAS Tips” video on the DFAS YouTube channel, and we wanted to make sure you didn’t miss out! In case you did, now is the perfect time to get acquainted with this fantastic resource.
         
The video, titled “AskDFAS Tips: A Simple Way to Manage Your Retired or SBP Pay Account,” is a short, five-minute guide to the helpful online tools available on AskDFAS. If you’ve ever needed to submit a form, change your pay account details, or ask a question, this video is for you. Join over 18,000 customers who viewed this video to learn more about using our tools and managing your pay!

Your Questions, Answered
We are always working to improve your experience, and the online tools featured in the video are a direct result of your feedback. We heard your requests for more accessible, 24/7 service, and we delivered. The AskDFAS platform allows you and your loved ones to submit requests and find answers anytime, from anywhere in the world. This is especially helpful for our overseas retirees and for those who may not be able to contact us during normal business hours.
 
The video provides a guided tour of the "Ask Retired Pay" module of AskDFAS, demonstrating just how simple it is to fill out and submit a request. It also highlights other useful features, like our extensive bank of Frequently Asked Questions, which might answer your question before you even start a request.

Help Us Spread the Word!
Are you still a little hesitant about navigating the online tools? Don’t worry! The video walks you through the process step-by-step. You can find the AskDFAS Tips video and other great resources on the Quick Tools webpage(https://www.dfas.mil/raquicktools).

We are thrilled that so many of you have found this video helpful. Our goal is to empower you to manage your account with confidence. Help us continue to spread the word by sharing the video with fellow military retirees and SBP annuitants. Let’s make managing pay easier for everyone.
 

Page updated Mar. 25, 2026