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Retired & Annuitant Pay Processing: How Long Does It Take?
We work hard to process your requests accurately and promptly.
If all of the information needed is provided, we can process a typical request in 30 to 60 days.
However, when additional information, research or computation is required, it may take more time.
Please keep in mind that an unsigned or incomplete form or missing documentation will delay the processing of your request.
Below are typical time frames for the most common requests.
Typical Processing Time Frames
Click on the type of processing request below to jump directly to the time frame information:
Retired Pay account changes
CRSC – First monthly payment
CRSC or CRDP - Retroactive computation
Condolence letter with SF 1174 and SBP startup forms
Arrears of Pay – Payment
Survivor Benefit Plan - First annuity payment
Retired Pay Account Changes (examples: address changes, bank account changes, changes to SBP coverage)
Retroactive computations require significant research and manual calculations. Our priority is to start your monthly payments, and then calculate and make any retroactive payment due. This may take 60 to 90 days after we receive all of the information.
In some cases, additional information, research or computation is required. These cases require more time.
Arrears of Pay payments should be processed within 30-45 days of receiving the SF 1174 and supporting documentation.
In some cases, particularly when there is not a designated beneficiary or when there are multiple beneficiaries, additional information or research is required. These cases require more time.
Your first SBP monthly annuity payment should be processed within 30 days of receiving the DD Form 2656-7 and supporting documentation.
In some cases, additional information, research or computation is required. These cases require more time. It could take 45 days, or in complex cases, more than 45 days.
Page updated Nov 21, 2019