Contact Us

Defense Finance
and Accounting Service
Providing payment services of the U.S. Department of Defense
MyPay

Customer Care Center

Toll Free: 866-912-6488
Commercial: 317-212-8039
DSN: 699-8039
Customer Satisfaction Survey: 317-212-0589

Phones are staffed Monday - Friday, 7:30 am to 4 p.m. Eastern Standard Time 

Mailing Address:
DFAS-IN/Debt and Claims
Dept. 3300 ATTN: Customer Care Center
8899 East 56th Street
Indianapolis, IN 46249-3300

Fax: 317-275-0281
Email:  dfas-oosdebt@mail.mil

Submit a question via e-mail We will respond to you within 48-72 hours. E-mail is encouraged for overseas customers to avoid regular mail delays.

Waivers and Remissions

Phone: 317-212-8692
DSN: 699-8692

Mailing Address:
DFAS-IN
Dept.3300 (Waivers/Remissions)
8899 East 56th Street
Indianapolis, IN 46249-3300

Fax: 317-212-8654

E-mail: DFAS.Indianapolis-IN.JFE.MBX.Remission-Waiver-Indy@mail.mil

Claims and Correction of Records

Phone: 866-912-6488
DSN: 699-8039

Phones are staffed Monday - Friday, 8:30 am to 3:30 p.m. Eastern Standard Time

Mailing Address:
DFAS-IN
Dept. 3300 ATTN: COR/Claims
8899 East 56th Street
Indianapolis, IN 46249-3300

AskDFAS: https://www.dfas.mil/debtandclaims/submitclaim.html

 

Page updated Julyr 09, 2019