A waiver is an act of the government to intentionally relinquish its claim against an individual for a debt resulting from erroneous payments of wages or allowances. Financial hardship is not a consideration for waiver. Annuitants must submit their waiver application to the Annuitant Pay Office. You should be aware that even if your debt is waived, any amount that was collected prior to the submission of the waiver application cannot be refunded.
Annuitants are not eligible for remission.
How to submit
You may request a waiver by completing the DD Form 2789 Remission/Waiver of Indebtedness Application.
To apply for a waiver you must:
- Have a debt established on your pay account.
- Submit your application to your Annuitant Pay Office within 3 years of the date the debt was discovered by a pay official.
- Agree to the validity of the debt. If a debt is disputed, you can ask your Annuitant Pay Office to conduct an audit before you proceed with the application process. You can begin the waiver process once the audit is complete.. Please ensure that you attach the results of your audit, and a statement acknowledging the validity of the debt, with the waiver application
- If a debt is disputed, you can ask your Annuitant Pay Office to conduct an audit before you proceed with the application process. You can request a waiver once the audit is complete.
If you receive an audit determination, please ensure that you insert the results of your audit, and a statement acknowledging the validity, with the waiver application.
If you did not receive a debt notification letter, you may call the Annuitant Pay Office to obtain a copy at 800-321-1080.
Provide all documents that describe how and why the debt occurred to support your waiver application. If you reference a document in your waiver application you must provide the document.
Failure to provide these documents may prevent consideration of your waiver request.
Where to send your waiver application
If you are an annuitant, you must complete and submit the first page of the DD Form 2789, including all supporting documentation to your Annuitant Pay Office. Your form must be hand signed and dated. Annuitant Pay will submit the application to DFAS for consideration.
Page updated October 9, 2020