Why didn't I receive my 1099-R?
It may be because we do not have your correct address on file or because you have requested to receive your 1099-R electronically through myPay. Before requesting a duplicate 1099-R, please verify your preferences in myPay and your address using myPay, or by calling 888-332-7411 (option 5).
When should I request a new copy of my 1099-R?
You should request a new copy if you have not received your 1099-R by January 15.
How can I request a copy of my 1099-R?
There are several different ways you can request your 1099-R. The quickest and most convenient option is to access your myPay account. You can also use our automated phone system, or mail or fax in a written request.
How do I get my 1099-R through myPay?
1. Go to mypay.dfas.mil.
2. Enter your Login ID on the home page.
3. Enter your password on the virtual keyboard when prompted.
4. Access your 1099-R from the "Main Menu" by clicking on the "Tax Statement."
5. View, print or save your tax statements. If you have trouble reading the graphic version, click on the "Text Version" link.
If you have trouble accessing myPay, call 888-332-7411 (option 5). Customer support is available Monday through Friday, 7 a.m. to 6:30 p.m. Eastern Time. Y
How do I get my 1099-R using the automated phone system?
1. Call R&A Pay at 800-321-1080.
2. Select option 4 to request a 1099-R 24 hours a day, seven days a week, without waiting to speak to a customer service representative.
3. Enter your Social Security Number using your touch-tone keypad when prompted.
4. You should receive your 1099R in seven to 10 business days.
How do I send in a written request for my 1099-R?
1. Write us a short letter requesting a new copy of your 1099-R. Include your name, Social Security Number, mailing address, signature and date.
2. Fax your request to 800-469-6559 or mail it to:
Retirees:
Defense Finance and Accounting Service
8899 E 56th Street
Indianapolis, IN 46249-1200
Annuitants:
Defense Finance and Accounting Service
U.S. Military Annuitant Pay
8899 E 56th Street
Indianapolis, IN 46249-1300
4. You should receive a copy of your 1099R in about two weeks.