Need to submit a secondary dependency application or speak with someone about one you've already submitted? Find the right office below based on your branch of service:
Army
The Customer Care Center can be reached at 1-888-DFAS411 (332-7411), option 4, then option 3,2,3 from 8:00am to 5:00pm ET, Monday through Friday.
Submit completed application packages via the secure AskDFAS link here.
Navy
For Incapacitated Child applications:
PERS 2-D
5720 Integrity Drive
Millington, TN 38055-3120
Toll Free Number - 1-833-330-MNCC
Email: askmncc@navy.mil
For Full-time Student (Age 22-23) applications:
Contact your local Personnel Support Detachment
All other applications:
Submit completed dependency packages via our secure online askDFAS module.
or by mail to::
DFAS – Cleveland
Attn: Dependency Claims
1240 East 9th Street
Cleveland, OH 44199
For status updates only email, dfas.cleveland-oh.jfl.mbx.navy-secdary-dependency-cl@mail.mil
For assistance, use our toll free phone: (888) 332-7411. When prompted select option 4, then 3, 2, 3, 4.
Air Force
Contact the Total Force Service Center (1 800 525-0102 or DSN 312 665-0102) for assistance or submit a myFSS ticket.
Submit completed application packages via the secure AskDFAS link here.
Marine Corps:
Headquarters United States Marine Corps
Manpower and Reserve Affairs (MFP-1)
2008 Elliot Road
Quantico, VA 22134-5013
Commercial Phone: (703) 784-9529
DSN: 278-9529
FAX: 703-432-2591
Email: MFP1@usmc.mil
Page Updated March 12, 2024