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Home Logo: Defense Finance and Accounting Service
Defense Finance and Accounting Service Providing payment services for the U.S. Department of War
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  • How do I apply for the Government Credit Card (GOVCC)?
  • When I login I get this error message: “Your account is locked or cannot be found…”
  • I am a Department of Defense (DOD) employee but also serve in the Reserves/National Guard. How do I create a second account?
  • Why won’t DTS let me make changes to my profile?
  • How do I create a document in DTS?
  • How do I complete a Constructed Travel Worksheet (CTW)?
  • How do I check the status of my DTS submission?
  • What do the different status stamps mean?
  • How do I cancel an Authorization?
  • I have completed my travel but DTS says there is no Authorization from which to create a Voucher.
  • How do I update the itinerary or reservations in a document?
  • I received notification that a payment was made but no funds have been deposited into my account.
  • My payment was made by check but I never received it.
  • My document is in the “CTO SUBMIT” status and will not move to my organization for approval.
  • I have changed organizations but my DTS profile is still associated with my old organization.
  • Why was my government credit card (GOVCC) reimbursed when I used my non-government travel card?
  • I received notification that my voucher resulted in a debt. Who do I need to contact?

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