OUT-OF-SERVICE Debt Payment Status Tool

Former federal civilian employees and former military members can conveniently access debt account information online. The Online Debt Payment Status Tool is for out-of-service debt customers only.

Check account status

To access with older browsers
on your desktop
use this link.


Enter your account number (found on your debt letter) to check the following:
- Account balance
- Payment information
- How the payment was received (check, electronic payment, offset etc.)
- Current status of account

Information is updated once a day. If you submitted a payment today, the information may not reflect that. Check back again tomorrow to see your current status.

If you get an error when using the tool, read these instructions.

Page updated April 14, 2015.