Customer Service

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Frequently Asked Questions


Allotment Exceptions

The Department of Defense has an agreement with several agencies that prevents DFAS from starting, stopping or changing any allotments paid to them. Some of these agencies are:
  • Long-Term Care Plan
  • Delta Dental
  • Federal Employee Health Benefit Plan
  • Office Of Servicemen's and Veteran's Group Life Insurance
  • National Service Life Insurance
  • All Tricare Prime Allotments
  • U.S. Family Healthcare Plans, including:
    • Brighton Marine
    • St. Vincent
    • Pacific Medical
    • John Hopkins
    • Christus Health
    • Martins Point

To start, stop or change your allotments for the above agencies, you must contact them yourself. DFAS will then receive your desired actions from the applicable agency.

Related Links:

Back to Allotments
Insurance Allotments