Evacuees
If you have been ordered or authorized to evacuate due to an emergency or event beyond your control, your primary concern is arriving at your safe haven location. The following information will assist in claiming travel related expenses incurred during your evacuation and after arrival at your safe haven location.
Who can claim Evacuation Allowances?
In certain circumstances, DFAS will process evacuation claims for the following individuals:
- Army Member Dependents
- Army Civilian Employees
- Defense Agency Civilian Employees
- Army and Defense Agency Civilian Employees Dependents
- Non-Appropriated Fund (NAF) Employees
- Commander Naval Installation Command (CNIC)
Service members are not considered evacuees. A Service member who is ordered to depart an area being evacuated will be on temporary duty (TDY) or permanent change of station (PCS) status.
Evacuation Type?
The location you evacuated from determines what entitlements are authorized and documentation required to submit with your travel voucher. Please select the appropriate evacuation type below:
Click here if the "Within the United States" link does not work
Travel Advances For Evacuees
Authorized evacuees that do not have a Government Travel Card (GTCC), may request an advance which will provide up to 80% of the estimated entitlements for the lesser of the:
- anticipated evacuation period, or
- 30 days.
This payment will be deducted from the authorized evacuees first travel claim reimbursement.
To request an advance, the authorized evacuee must complete a Request for Advance form and Evacuation Information Verification Sheet. These forms must be completed by the Military Dependent, Civilian employee (not on TDY orders) or Civilian dependent. Be sure to provide the bank account information (routing and account number), safe haven location, and dependent’s names and dates of birth or date of marriage.
In addition to these forms, you must include a copy of the authorized evacuees evacuation orders (DD1610) and evacuation memo. Advance requests can be submitted to:
Email: dfas.rome.jft.mbx.neo@mail.mil
Fax number: 317-275-0152
Interim or Final Travel Claim
Approximately 30 days following your arrival at the designated safe haven area or upon return to the evacuated location, the authorized evacuee may submit a travel claim for evacuation entitlements. Per diem rates are based on your designated safe haven location and the ages of your dependents. To determine the per diem rate, please click here.
Authorized evacuee must submit a completed May 2011 DD Form 1351-2 and Evacuation Information Verification Sheet. These forms must be completed by the Military Dependent, Civilian Employee (not on TDY orders) or Civilian Dependent. Be sure to provide the bank account information (routing and account number), safe haven location, and dependent’s names and dates of birth or date of marriage.
In addition to these forms, you must include a copy of your evacuation orders (DD1610) and evacuation memo. Service member’s dependents must also include a copy of Service members PCS orders showing that dependents are command sponsored.
IMPORTANT: Authorized evacuees are required to include any receipts for lodging, airfare, and authorized expenses $75 and over.
Your travel claim package may be faxed, emailed or mailed to DFAS Rome.
Fax number: 317-275-0152
Email: dfas.rome.jft.mbx.neo@mail.mil
Mailing address:
DFAS Rome
Attn: Travel/NEO Claim
325 Brooks Rd
Rome, NY 13441
Help Completing Your Travel Voucher
When submitting a Travel Voucher, you must complete the DD Form 1351-2 and attach the all required supporting documentation. Failure to do so may result in a delayed processing or a rejection.
For a step-by-step guide to help fill the form out correctly, click here. The numbers listed correspond to the numbers shown in the blocks on the DD 1351-2.
For any additional questions regarding your travel voucher, please contact the Customer Care Center DFAS411: 888-332-7411 Option 5, 1, 5.
Page Updated Feb. 13, 2024