M-F, 8 a.m. to 5 p.m. ET
Telephone Self-ServiceTelephone Self-Service is an automated option that easily allows military retirees and annuitants to have their 1099-R mailed to their mailing address DFAS has on record.
This can be used 24 hours a day and 7 days a week. There is no need to speak with a representative, wait on hold, or even use a computer for this system.
Use the following instructions to get your 1099-R through Telephone Self-Service:
- Call 800-321-1080.
- Select option 1 for Military Retired and Annuitant Pay.
- Select option 1 “To use our automated self-service system.”
- Select option 1 to request your 1099-R any time of day.
- Enter your Social Security Number when prompted.
- Your 1099R should be in the mail within 3 days to your address we have on record.
Page updated February 3, 2014