via Tel Self Service

Defense Finance
and Accounting Service
Providing payment services of the U.S. Department of Defense
MyPay

Telephone Self-Service

Telephone Self-Service is an automated option that easily allows military retirees and annuitants to have their 1099-R mailed to their mailing address DFAS has on record.

This can be used 24 hours a day and 7 days a week. There is no need to speak with a representative, wait on hold, or even use a computer for this system.

Use the following instructions to get your 1099-R through Telephone Self-Service:
  1. Call 800-321-1080.
  2. Select option 1 for Military Retired and Annuitant Pay.
  3. Select option 1 “To use our automated self-service system.”
  4. Select option 1 to request your 1099-R any time of day.
  5. Enter your Social Security Number when prompted.
  6. Your 1099R should be in the mail within 3 days to your address we have on record.
Is your address no longer current? Learn about changing your address here Updated February 3, 2014