YOUR TOP QUESTIONSOur Customer Care Centers have put together the top questions you have called them with.
These questions will be updated frequently. So before you call, check out our latest list to see if your answer is here.
Also check out AskDFAS. You can find questions and answers on a wide variety of military pay topics.
MYPAY SPRING 2013 RELEASE
myPay's latest release is scheduled for May 11. The upgrade will meet DoD security requirements for passwords and offer new or improved choices to help you manage your military pay.
Get all the info at our myPay Spring 2013 Release mini site!
POWER OF ATTORNEYThere are times when spouses, parents and even tax preparers need to talk with us regarding pay issues for our military customers. By law, we must respect the privacy of all our military members and cannot discuss any aspect of their pay unless you have a valid power of attorney. Powers of attorney give someone the ability to act on your behalf. Discuss this with your chosen representative and a member of your legal assistance team.
AIR FORCE MEMBERSLooking for information or help with your pay and allowances? The Air Force virtual Finance site has the links, calculators, FAQs you need. There's even a tool to help you find the phone number and email address of your local Air Force finance office.
You'll need a CAC-enabled computer to access virtual Finance, but the tools and information are available 24/7. It's all on the Air Force Portal. Just look for the Life & Career tab, then select Money - Welcome to virtual Finance.
Save time and eliminate the frustration of waiting for answers over the phone.