ARMY TO CLOSE AKO EMAIL ACCOUNTSThe U.S. Army will close all retirees and family members' AKO accounts between Jan. 31 and Mar. 31, 2014. Additionally, retirees and family members will no longer be able to store email in AKO after Jan. 31, 2014.
You will be able to set your AKO email to automatically forward to a commercial email account if you set this up by Jan. 31.
If you have listed an AKO email address in your myPay account, you should change it to a commercial email account. This is where you'll receive all future notices from the Defense Finance and Accounting Service, and where you will receive Army Echoes in 2014.
To change your email address in myPay, simply log in at https://mypay.dfas.mil/mypay.aspx. Then click on "Email Address" and look at "personal email address." AKO email addresses end in "@us.army.mil." Change the email address if necessary, and click on "Primary." Finally, click "Accept/Submit."
LATEST NEWSCRSC and CRDP Open Season
CRSC and CRDP open season is here!
Same-Sex Marriage SBP
Department of Defense issued implementing guidance extending SBP coverage to same-sex spouses of military members and retirees.
SBP Annuitants: Requirements for the annual Certificate of Eligibility have changed. Get the latest rules and make sure your payments continue uninterrupted.
December Retiree Newsletter
Find information about COLA and more.
Direct Deposit Bank Account Changes
Follow these steps to avoid missing or incorrect payments!
Customer Service Menu Option Changes
Our telephone menu options have changed. If you need help with your military retired or annuity pay, please choose option 1 after dialing either 800-321-1080 or 888-332-7411. For help with myPay, press 5.
Direct Deposit Required
A treasury mandate requires us to pay our customers electronically. Most military retirees and annuitants getting paper checks need to set up direct deposit. Start direct deposit now.