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MyPay

Three Easy Ways to Request a Duplicate 1099R

The 2013 1099R will be available on myPay Dec. 15 for annuitants and Dec. 18 for retirees. The tax statements for the current and prior two years can be viewed, printed, or saved to your computer using myPay.

Members who elected to receive a hard copy should receive their 2013 1099R by mid-January, 2014. If you do not receive the form, it can be viewed, printed, or saved to your computer using myPay.

If you do not have a myPay account, are waiting for your 1099R to arrive in the mail, and have not received your copy by mid-January, it may be because we do not have the correct address for you on file.
To obtain a copy of your 1099R, follow the steps below:

myPay:
  1. Go to https://mypay.dfas.mil 
  2. Enter your login ID on the home page.
  3. Enter your password.
  4. Access your 1099R from the "Main Menu" by clicking on the "Tax Statement 1099R"
  5. View, print and save your tax statements. If you have trouble reading the graphic version, click on the "Text Version" link.

If you have trouble accessing myPay, call 888-332-7411 option 5 for assistance accessing the myPay account. Customer support is available Monday through Friday, 8 a.m. to 5 p.m. Eastern Standard Time.

Automated Phone System:
  1. Call 800-321-1080.
  2. Select option 1 for Military Retired and Annuitant Pay. 
  3. Select option 1 "To Use our automated self-service system and reissue a 1099R."
  4. Select option 1 to request a 1099-R 24 hours a day, seven days a week, without waiting to speak to a customer service representative.
  5. Enter your Social Security Number using your touch-tone keypad when prompted.
  6. You should receive your 1099-R in 7 to 10 business days.

Written request: 
  1. Write us a short letter requesting a new copy of your 1099R. Include your name, Social Security Number, mailing address, signature and date.
  2. Or complete a DFAS 9190 to request a 1099R form 
  3. Fax your request to 800-469-6559 or mail it to:
 
Retirees:
Defense Finance and Accounting Service
U.S. Military Retirement Pay
P.O. Box 7130
London, KY 40742-7130

Annuitants:
Defense Finance and Accounting Service
U.S. Military Annuitant Pay
P.O. Box 7131
London, KY 40742-7131
 
***You should receive a copy of your 1099R within a month***

 
If you have exhausted the above options or prefer to speak to a customer service representative, call 800-321-1080, Tuesday through Friday, between 8 a.m. and 5 p.m. Eastern Standard Time and select option 1 then 0.
Updated December 12, 2013