Managing the New Stronger Password

Defense Finance
and Accounting Service
Providing payment services of the U.S. Department of Defense

Managing the New Stronger Password

myPay introduced new stronger password requirements earlier this year to align with DOD’s security requirements. All myPay passwords must meet the following criteria:
  • Be at least 15 characters long, but no more than 30 characters 
  • Contain at least two uppercase letters 
  • Contain at least two lowercase letters 
  • Contain at least two numbers 
  • Contain at least two of the following special characters: #, @, $, =, +, %, ^, !, * and _ 
  • Cannot contain spaces
An example of an eligible password is: UnitedStatesofAmerica#1776!
Once a password is established, it will be valid for 60 days. After 60 days, a new password has to be created using the same requirements mentioned above. The new password cannot be the same as any of your previous 10 passwords and it must be different by at least four characters.

For example, if you use the above password, after 60 days it could be changed to: UnitedStatesofAmerica#2013!

Warning: Do not use this example as your password. Now that it's been widely published, a hacker is likely to try it.

For further assistance regarding the creation of passwords, please visit

If you would prefer personal attention, or encounter some difficulty creating your password, contact our Customer Care Center at:

888-332-7411 option 5
Monday- Friday
8:00 a.m. to 5:00 p.m. Eastern Standard Time
Updated December 12, 2013