FOIA

Freedom of Information Act/Privacy Act

Welcome to the Defense Finance and Accounting Service (DFAS) Freedom of Information Act/Privacy Act Requester Service Center. This office manages the programs, policies and procedural guidance for DFAS to ensure compliance with the Freedom of Information Act (5 United States Code [U.S.C.] §552) and the Privacy Act of 1974 (5 U.S.C. §522a, as amended).
 
The staff of the Requester Service Center takes pride in serving our customers. We are responsible for ensuring DFAS provides the public and the individuals to whom the records pertain [or their legal representative] with access to releasable government information. We also ensure the agency protects Personally Identifiable Information and any data that is exempt from disclosure.
 
FOIA/PA laws do not require agencies to conduct research, analyze data, answer questions, complete affidavits or create records in response to a request. However, agencies must provide records, within established laws and guidelines, that are equities of [originated at] DFAS and process appeals received in rebuttal to full or partial denial determinations.

 
The FOIA/PA office is not a repository for documents maintained or released by DFAS. Requests received by this office are forwarded to the mission/functional area that has the responsibility for the subject matter in question.
 
DFAS was established in 1991. We began processing DoD civilian payrolls in 1995 and Department of Veterans Affairs in approximately 2008. As such, we do not have ANY records for individuals who were federal civilian employees prior to our founding. Please direct your request to the National Archives and Records Administration.

 
THE FOIA/PA OFFICE DOES NOT PROCESS THE BELOW REQUESTS, CLICK THE APPROPRIATE LINK TO BE REDIRECTED.
Click here to: 
Submit a FOIA Request 
Expedited Processing
Fees
File a FOIA Appeal
Frequently Asked Questions

Submit a Privacy Act Request

Only the individual to whom the record(s) pertain or their legal representative [with appropriate documentation] may submit a Privacy Act (PA) request. The information requested must be maintained within a system of record in the custody of the Defense Finance and Accounting Service (DFAS) at the time of your submission.

The FOIA/PA Office is not a repository for documents maintained or released by DFAS. Requests received in this office will be forwarded to the functional area that has the responsibility for the subject matter requested.

DFAS was established in 1991. Therefore, we do not have any records for individuals who were federal civilian employees prior to our founding. Please direct your request to the National Archives and Records Administration.

PA requests must contain your original signature.  You must include a copy of valid photo identification: state/federal, driver’s license, student ID or a notarized statement confirming your identity.  A Power of Attorney is required for legal representatives.

You cannot use another agency’s request/release/claim form to obtain DFAS records.
 

File A Privacy Act Appeal

If DFAS denied your PA request fully or in part, you have the right to appeal the determination to our agency appellate authority.

  • Appeal must be postmarked within 90 calendar days of the date of our denial letter
  • You must include
    • Denial letter
    • Statement as to why your appeal should be granted
  • Clearly mark ‘PA Appeal’ on all correspondence

 

Submit your appeal using one of the methods below

Postal Mail
Director, Corporate Communications
DFAS-ZC/IN (PA Appeal)
8899 East 56th Street
Indianapolis, IN 46249-0150

Email
dfas.foia@mail.mil

Fax
(317) 275-0391

** If we denied your request for noncompliance with Privacy Act requirements, our denial letter explains what you must do to obtain the records or details why the records are not releasable pursuant to Permitted Exemptions.

 

Electronic Reading Room

The Electronic FOIA Amendments of 1996 was enacted, in part, to make conventional reading room records more readily available, most efficiently via online access. In response, federal agencies established FOIA libraries, commonly referred to as Electronic Reading Room.  

Legislation mandates an agency make available: a) records that have become the subject of subsequent FOIA requests; or b) records that are likely to be the subject of multiple requests in the future, based upon the nature of the records and types of requests regularly received.

Four required categories of FOIA electronic records

5 U.S.C. § 552(a)(2)(A) Records – Final opinions and orders made in the adjudication of cases that may be cited, used, or relied upon as precedents in future adjudications.

5 U.S.C. § 552 (a)(2)(B) Records – Statements of policy and interpretations that have been adopted by the agency and are not published in the Federal Register.

5 U.S.C. § 552 (a)(2)(C) Records – Administrative staff manuals and instructions, or portions thereof, that establish DoD policy or interpretations of policy that affect the public.

5 U.S.C. § 552 (a)(2)(D) Records – Records released to the public, under the FOIA, that are or will likely become the subject of subsequent requests.      

 

Publications


This is a Freedom of Information Act Handbook link button.This button is a link to the Department of Defense's Freedom of Information Act Program Manual 5400.07This button is a link to the Department of Justince's Guide to the Freedom of Information Act.

 

FOIA Reports


2020 DOD Chief FOIA Officer Report
2019 DOD Chief FOIA Officer Report

 

FOIA Public Liaison / Contact Us

If you have concerns regarding the srevice you received, you may contact our FOIA Public Liaison:

Gregory Outlaw
8899 East 56th Street
Indianapolis, IN 46249-0150
Office: 317-212-4591
Fax: 317-275-0391
Email: dfas.foia@mail.mil

For assistance with FOIA/PA requests, please contact us via the methods below:

Postal Mail:
 
Defense Finance and Accounting Service
Corporate Communications – FOIA/PA
8899 E. 56th Street
Indianapolis, IN 46249-0150


Defense Finance and Accounting Service
FOIA/PA Adherence Division
1240 East Ninth Street, Room 1429
Cleveland, OH 44199-8006
 
Fax: (317) 275-0391
 
Email: dfas.foia@mail.mil
 
Government Information Specialists:
 
Indianapolis
Shaunna Morris
(317) 212-8803
 
Cleveland
Vanessa Robinson
(216) 204-7434

Subpoenas and Court Orders

 

Federal Agencies

The Defense Finance and Accounting Service FOIA/PA Office does not require federal agencies to obtain a subpoena for records.
 

All Others

The United States Department of Defense is not subject to the jurisdiction of a State Court. See United States ex rel. Touhy v. Ragen, 340 U.S. 462 (1951), Boron Oil Co. v. Downie, 873 F.2d 67 (4th Cir. 1989); United States v. Bizzard, 674 F.2d 1382 (11th Cir. 1982); United States v. Marino, 658 F.2d 1120 (6th Cir. 1981).  Moreover, personal records and information are protected by the Privacy Act of 1974, as amended, 5 U.S.C. §552a; 32 C.F.R. § 97.6(b)(3). 
 
In light of the above, the FOIA/PA Office will only release personal records in response to the following:
 
  • Subpoena or Court Order issued and signed by a Federal Judge, United States Attorney or Assistant United States Attorney
 
OR
 
  • Authorization from the Individual to whom the records pertain
 
 

An individual's agreement (or non-objection) to the issuance of a subpoena does not constitute consent to release his/her personal records or information
 

Consent Requires:
  • Written/typed statement from the Individual to whom the records pertain, specifically authorizing the Defense Finance and Accounting Service (DFAS) to release his/her personal records
  • Name and contact information of attorney or individual to whom records are to be released 
  • Individual’s full social security number
  • Description of record(s) to be released
  • Individual’s printed name and signature
  • Date
  • His/her contact information – phone number, mailing address, email
  • Copy (front & back) of Individual’s valid, government-issued (state or federal) photo ID or a Notarized Statement verifying his/her identity
 
Once you have the appropriate order/subpoena or consent, you may submit your request via one of the methods below.
We prefer to receive submissions via email or fax.

Fax: (317) 275-0391 / Email: dfas.foia@mail.mil 

Postal Mail 
 
DFAS                                                                                    DFAS
Corporate Communications – FOIA/PA                                FOIA/PA Adherence Division                                                                 
8899 East 56th Street                                                            1240 East Ninth Street, Room 1429
Indianapolis, IN 46249-0150                                                 Cleveland, OH  44199-8006
 
                                                                                                                
Fax: (317) 275-0391  /  Email: dfas.foia@mail.mil
 

Submit a Privacy Act Request

Only the individual to whom the record(s) pertain or their legal representative [with appropriate documentation] may submit a Privacy Act (PA) request. The information requested must be maintained within a system of record in the custody of the Defense Finance and Accounting Service (DFAS) at the time of your submission.

The FOIA/PA Office is not a repository for documents maintained or released by DFAS. Requests received in this office will be forwarded to the functional area that has the responsibility for the subject matter requested.

DFAS was established in 1991. Therefore, we do not have any records for individuals who were federal civilian employees prior to our founding. Please direct your request to the National Archives and Records Administration.

PA requests must contain your original signature.  You must include a copy of valid photo identification: state/federal, driver’s license, student ID or a notarized statement confirming your identity.  A Power of Attorney is required for legal representatives.

You cannot use another agency’s request/release/claim form to obtain DFAS records.

Prepare Your Request

  • Provide a detailed description of what you are requesting
    • Document name or form number
    • Period(s) to search
    • Military: branch of service and whether Active, Reserve/National Guard (NG)
    • For Reserve/NG records dated prior to 1976, must provide:
      • Major Command(s)
      • Unit(s) of assignment for each command,
      • City/State for each assignment
      • Dates served in each command
    • Civilian: agency for which you worked
  • Full social security number; we cannot conduct a search without it
  • Complete postal mailing address
  • Phone number and email address (if applicable)
  • Copy of government-issued (federal/state) photo identification (front and back)

Submit Your Request

Army & Air Force (Active/Reserve/Guard), Civilian payroll records

Defense Finance and Accounting Service
Corporate Communications
FOIA/PA Adherence Division
8899 East 56th Street
Indianapolis, IN 46249-0150
Fax: (317) 275-0391

Email: dfas.foia@mail.mil


Navy (Active/Reserve/Guard), Retired & Annuitant Pay, Garnishment, Civilian payroll records

Defense Finance and Accounting Service
FOIA/PA Adherence Division
1240 East Ninth Street, Room 1429
Cleveland, OH 44199-8006
Fax: (317) 275-0391

Email: dfas.foia@mail.mil

Marine Corps

Complete the attached Record Service Request Form and forward using one the methods below:

Email: DFAS.CLEVELAND-OH.JFL.MBX.MCRECORDS@MAIL.MIL

Fax: (216) 367-3606


 
 

System Of Records Notices (SORN)

Systems of records under the Privacy Act, is a group of records from which information is retrieved by the name of an individual, or by any number, symbol, or other unique identifier assigned to that individual.

A SORN ensures that privacy considerations have been addressed in implementing the system.

The Privacy Act requires federal agencies to publish a notice in the Federal Register for each system of records that an agency maintains.

System of Records Notices:

  • Are transparency documents
  • Advise the public of the existence and authorities of a particular system of records
  • Provide notice of the type of information and any inter-agency sharing
  • Convey the safeguards applied to the records and how individuals can request information about themselves

List of DFAS SORNs

EMPLOYMENT VERIFICATION (EV)  is a Self Service My Biz tool allowing current DOD employees to email employment and/or salary information to an external organization (business, bank, credit union) or person directly from the Defense Civilian Personnel Data System (DCPDS) in a password-protected document via email. All you need is the recipient’s email address along with your work or personal email address to use as a confirmation and validation of your employment verification.

EMPLOYMENT INFORMATION THAT IS SENT
  • Employee Name
  • Current Date
  • Employer Name
  • Employer Address
  • Duty Station
  • Last Four of SSN
  • Employment Status
  • Recent Start Date
  • Original Hire Date
  • Total Time with Employer
  • Position Title
  • Rate of Pay
  • Salary (if selected)
  • Reference Number
  • Email to Address
Contact your servicing Human Resource Office if you have any questions regarding the accuracy of your employment information.

STEPS TO SEND EV INFORMATION
1. Log into the DCPDS Portal at https://compo.dcpds.cpms.osd.mil/
2. Select My Biz and then Employment Verification
3. Select your details to share, either a. Employment Information, or b. Employment and Salary Information
4. Enter recipient’s email information in the To field
5. Verify that your desired email address is included in the My Email field to receive the password
6. Select Continue to preview the information
7. Select Acknowledge and Submit to send your EV information
8. Confirm your submission
9. Provide password to recipient to view EV information

Access to the My Biz Employment Verification tool is only available with your Common Access Card (CAC)!

For more information about DCPAS and the products and services provided, visit us online at: http://www.cpms.osd.mil/

To submit Employment Verification comments and/or suggestions, visit the Self Service Interactive Customer Evaluation (ICE) tool. Just log into My Biz and select the ICE My Biz link
Agency Links
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Department of Veterans Affairs
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Office of Personnel Management
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