DFAS Customer Service

At DFAS we’re responsible for providing financial and accounting services, including paying military personnel, retirees, civilians, and contractors, and managing DoD financial information. If you have questions about your pay, financial benefits, or DFAS services we’re here to help. 

How Can We Help You Today?

Did you know you can find answers to many of your questions online 24/7 without calling?  Below are some of the most common questions we receive and how to find answers.

Military Income / Employment Verification	Civilian Income / Employment Verification	Orders Withholding Income	Child / Spousal Support
Military Pay Tables	Civilian Pay Tables	Freedom of Information Act	Congressional / Legislative Inquiries

 

Get in Touch...

myPay is available 24/7 and allows you to view, print, and save your LES, tax statements, and other pay-related documents. You can also manage your tax withholdings, bank account information, or make address changes at your convenience.      Visit myPay

AskDFAS is available 24/7 and allows you to submit forms, documents, and ask questions directly to DFAS personnel. After submitting a question you’ll receive a ticket number to track the status of your request.   Submit a Question

Need Additional Assistance or Have any Additional Questions?

If you need additional help or to speak directly with a DFAS representative during normal business hours you can reach us over the phone.

 

• Telecommunications Relay Service (TRS) - TRS allows persons with hearing or speech disabilities to place and receive telephone calls. DFAS accepts calls from TRS services, visit FCC Telecommunications Relay Service – TRS for more information and how to make calls.
   
• Overseas Users - Overseas DSN users can now dial US toll-free numbers by simply dialing 94 + the 10-digit toll-free number.

Additional DFAS Resources

DFAS Hotline  - Dedicated to the reporting of issues related to Fraud, Waste, Abuse, and Mismanagement of programs and personnel under the purview of DFAS that DO NOT involve classified information. Visit DFAS Hotline Office for more information or to report an issue. 

Customer Experience Office (CXO)  - Dedicated to representing the needs and expectations of the DFAS customer by listening to them speak about their experience with DFAS products and services, then using their feedback to identify customer enhancement opportunities. Visit Customer Experience Office for more information. 

U.S. Armed Forces

If you have questions for your Branch of Service, click on the link below to find contact information. 

Department of Defense	Army	Air Force	Space Force

Navy	Marine Corps	Coast Guard	National Guard

Page Updated Dec. 15, 2025