Industrial Base Pay Customer Service – DFAS Japan
DFAS Japan provides accounting, invoice processing, and contract pay support for forward-deployed units and foreign vendors in the Indo-Pacific. Select an action below to submit invoices, check payment statuses, or contact our Vendor Pay team.
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You may submit Invoices, Receiving Reports, and Contractual Documents that do not contain the WAWF Clause (252.232-7006) using the drop-boxes below. If your contract contains WAWF Clause 252.232-7006, you must submit your Invoices and Receiving Reports electronically through WAWF. Visit System Applications – PIEE to learn more.
| Payment Office |
Send Manual (non-WAWF) Payment Packages to the Following: |
HQ0721 – DFAS Japan (One Pay)
HQ0907 – DFAS Japan (Navy ERP) |
Upload via the EDM eFileRoom:
- Marine Corps: AIS - STARMY select Upload Files to [eUpload - UT]
- Navy: AIS - STARNY, select Upload Files to [eUpload - UT]
RightFAX:
- Marine Corps Customer: DID 380-203-9900
- Navy Customer: DID 380-203-9895
|
| HQ0871 – DFAS Japan (USMC DAI) |
Upload via the EDM eFileRoom: AIS – STARMY
RightFAX: DID 380-203-9900 |
| HQ0420 – DFAS Japan Transportation Audit (One Pay) |
Upload via the EDM eFileRoom: AIS - STARNY and select Upload Files to [eUpload Yen Trans - UY]
RightFAX: DID 380-203-9895 |
HQ0419 – DFAS Japan Army (CAPSW)
HQ0671 – DFAS Japan Army (GFEBS) |
Upload via the EDM eFileRoom: AIS - KLPRY under KLPR
RightFAX: DSN 380-203-9901 |
| F68800 – DFAS Japan Air Force (SMAS) |
Upload via the EDM eFileRoom: AIS - IAPSY under SMAS
RightFAX: DID 380-203-9902 |
| F87700 – DEAMS |
Upload via the EDM eFileRoom: AIS - Defense Enterprise Acct and Mgmt Sys
RightFAX: DID 380-203-9919 |
Submit a Vendor or Contractor Question via Email:
| |
To ensure an accurate response, please provide the following items in your email:
- Contract Number
- Invoice Number
- Invoice Amount
- Invoice Date
- Vendor Name
- Vendor CAGE Code or Vendor ID Number\
- Brief Description of Issue (e.g., payment not received, payment discrepancy, voucher status)
- Your Contact Information (Name, phone number, email)
Failure to provide information may create delays or prevent us from properly addressing your inquiry. |
Additional Contacts:
The following information is intended for DFAS Japan financial customer calls and not individual Pay questions.
Use the directory below to resolve foreign vendor, contract pay, and accounting inquiries. Please direct all individual Military, Civilian, Travel, and Retiree pay questions to Customer Service for assistance.
| Branch of Service |
Email |
Phone |
| Army |
|
- DSN: 315-225-4671
- Direct Dial: 042-507-6355
|
| Air Force and Space Force |
|
- DSN: 315-225-3377
- Direct Dial: 042-507-6362
|
| Navy and Marine Corps |
|
- DSN:315-225-4294
- Direct Dial: 042-507-6973
|
| Customer Support |
Phone |
| Disbursing |
- DDO (English): 315-225-3756 (DSN) | 042-507-6987 (Direct Dial)
- Army: 315-225-3792 (DSN) | 042-507-6370 (Direct Dial)
- Air Force and Space Force: 315-225-3784 (DSN) | 042-507-6373 (Direct Dial)
- Navy and Marine Corps: 315-225-3719 (DSN) | 042-507-6375 (Direct Dial)
|
| System Operations |
- Supervisor (English): 315-225-3115 (DSN) | Ext. 53115 (Direct Dial)
- Army: 315-225-3350 (DSN) | 042-507-6979 (Direct Dial)
- Air Force and Space Force: 315-225-2975 (DSN) | 042-507-6972 (Direct Dial)
- Navy and Marine Corps: 315-225-3565 (DSN) | 042-507-6978 (Direct Dial)
|
Need Help Checking the Status of Your Invoice?
Did you know that you can check the status of an invoice 24/7 without direct assistance from a DFAS representative? If you already know your DoDAAC or pay office and would like to check the payment status of an invoice visit Check Invoice Payment Status.
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Page Updated: Aug. 17, 2026