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Industrial Base Pay Customer Service – DFAS Japan

DFAS is here to assist you with all your invoice and payment needs. For questions or assistance with any of following items, reach out to us via AskDFAS or phone. 

  • Status of a Payment
  • Payment History
  • Invoice Rejections
  • Returned Funds
  • Short Payments
  • Unidentified Payments
  • WAWF

How Do I Contact DFAS Industrial Base Pay Japan?

 
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Customer Care Center

  • Disbursing, Systems Operations, Vendor Record Establishment: 011-81-42-507-6372, DSN 225-3995
  • Army Commercial Pay: 011-81-42-507-6355, DSN 225-4671
  • Air Force Commercial Pay: 011-81-42-507-6362, DSN 225-3377
  • Navy, Marines and Land Transportation Commercial Pay: 011-81-42-507-6364, DSN 225-4294
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Need Help Checking the Status of Your Invoice?

Did you know that you can check the status of an invoice 24/7 without direct assistance from a DFAS representative? If you already know your DoDAAC or pay office and would like to check the payment status of an invoice visit Check Invoice Payment Status.

Check invoice payment status call-to-action. Click to check invoice payment status.

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Page Updated: Jan 21, 2026