Separating Members Careers Customer Service Debt & Claims Garnishment Information Correct a Military Record myPay Information About DFAS

 

Latest News & Updates

EXPANDED DFAS NEWS is now available in our Pressroom. Check it to find out about matters affecting your pay, schedules for important documents and how our people are making a difference in how DoD does business.


CALL CENTER UPDATE: On Wednesday, June 8, 2022, the following Customer Care Centers will be unavailable from 9:15 – 10:30 a.m. (EDT) due to a Director’s All Hands Meeting:
 
  • The DFAS Indianapolis Customer Care Center for Air Force and Army military pay, DCPS password resets, vendor pay, and accounts payable. You can use our IVRS self-service options during this downtime at 1-888-332-7411.
  • The DFAS Debt and Claims Management office will also be closed. Here’s the link to our self-service options for Debt & Claims.

SOCIAL SECURITY WITHHOLDING TAX DEFERRAL
Collection of the 2020 deferred Social Security taxes is complete for most military members and civilian employees. Find out about a corrected 2020 W-2C for completed deferral collection and what will happen in 2022 for those who still owe deferred taxes - details here.


DFAS OUT-OF-SERVICE DEBT PAUSE LIFTED AND NOTIFICATIONS RESUME:  Beginning in March 2020, DFAS put a hold on notifying and collecting new Out-of-Service debts in order to provide financial relief to debtors.

On October 1, 2021, this hold lifted and the DFAS Debt and Claims Office began mailing out Debt letters to affected individuals.

Read more about the debt pause and other measures put in place to assist Out of Service debtors…


DOD TEMPORARY BAH RATE INCREASES AFFECT 56 U.S. MILITARY HOUSING AREAS: A temporary increase for BAH rates for service members in certain areas can help offset rising rental housing costs due to the COVID-19 pandemic. Get more details here


IMPORTANT NEWS FOR RESERVE AND GUARD GRAY AREA RETIREES
We created a new kind of myPay account especially for Gray Area Retirees! This account will help you stay connected to important news and updates between the time you retire from Service and the date you’re eligible to receive retired pay. Find out how to log on and update your contact information so you never miss a message.


SBP-DIC OFFSET PHASED ELIMINATION - Phase Two Began January 2022 - Check Out Our New Quick Reference Guide!
In Phase Two of the SBP-DIC Offset Phased Elimination, which began January 1, 2022, the amount that is offset (deducted) from the spouse’s SBP annuity payment will be one-third of the amount of the DIC payment. The first payment for Phase Two was February 1, 2022. See our full range of FAQs on the SBP-DIC News webpage*Note: the change in the law does NOT affect the amount of DIC you receive from the VA. You should continue to receive your normal DIC amount from the VA. 


SPECIAL INFORMATION FOR ACTIVE DUTY/LINE OF DUTY SURVIVING SPOUSES WHO ELECTED THE OPTIONAL ANNUITY FOR DEPENDENT CHILDREN - Check Out Our New Quick Reference Guide!
The National Defense Authorization Act for Fiscal Year 2020 directed that as of January 1, 2023, the Optional Annuity for Dependent Children will be eliminated and the SBP annuity payment must revert to the surviving spouse (if the spouse submits documentation and is eligible). Please check our special focus webpage for news and information regarding this change and transition: https://www.dfas.mil/sbp2023childoptrev


REPORT THE DEATH OF A RETIREE ONLINE
Use our convenient online form to report the death of a retiree at https://go.usa.gov/xnzQ9.

Spouses and children of recently-deceased retirees: We have new, helpful tools and information to assist you with the SF 1174 for claiming the retiree’s Arrears of Pay. We can now deposit an Arrears of Pay (AOP) payment directly to an eligible claimant’s bank account instead of mailing a check. Please see the How to Claim Arrears of Pay Using the SF1174 webpage for details. We also have new, helpful tools and information to assist you with the DD Form 2656-7 for starting an SBP annuity. Please see the Start an SBP Annuity webpage for details.


Looking for Child Support, Spousal Support information? Go to our Garnishments page for more information.

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