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Latest News & Updates

The Defense Finance and Accounting Service recently published the Defense Department’s updated process and requirements for submitting Secondary Dependency claims (SDC) for Army and Navy members, and military retirees on the agency website at https://www.dfas.mil/MilitaryMembers/SecondaryDependency.

DON'T BE A VICTIM!  Be safe and make sure you’re only using the proper DFAS myPay site (https://mypay.dfas.mil/) to conduct your financial transactions! Scams can rely on what you don't know. Learn more about protecting yourself online and from imposters.

ATTENTION: Out of Service Debt and Claims Management Office Customers: We are currently updating debt notification letters and billing statements for Out of Service Debts.  The revised letters will provide clear information regarding the outstanding debt amount and available payment options. Should you have any questions, please visit Debt & Claims (https://www.dfas.mil/debtandclaims/) or contact our Customer Care Center at 1-866-912-6488 for assistance.
RETIREES AND SBP ANNUITANTS: MANAGING YOUR PAY ACCOUNT JUST GOT EASIER!
Managing your retired or SBP annuity pay account is easier when you use our new, more convenient askDFAS online tools! Ask a question, upload a form or document, or update your mailing address. See our Quick Tools webpage to find out more: https://www.dfas.mil/raquicktools

IMPORTANT NEWS FOR RESERVE AND GUARD GRAY AREA RETIREES
We created a new kind of myPay account especially for Gray Area Retirees! This account will help you stay connected to important news and updates between the time you retire from Service and the date you’re eligible to receive retired pay. Find out how to log on and update your contact information so you never miss a message.

ATTENTION: AIR FORCE AND SPACE FORCE CUSTOMERS! You have a new customer contact number! - All Department of the Air Force service members who have military pay related questions may call the Total Force Service Center (1 800 525-0102 or DSN 312 665-0102) for assistance or submit a myFSS ticket. The DFAS Customer Care Center no longer handles these calls. 

REPORT THE DEATH OF A RETIREE ONLINE
Use our convenient online form to report the death of a retiree.

What to Do When a Military Retiree Dies - New Helpful Checklist
Please see our expanded webpage that outlines how to report a death and the steps to take after the death is reported. We also have a helpful "When a Military Retiree Dies" Checklist you can download and follow as you complete the steps.

Spouses and children of recently-deceased retirees: We have new, helpful tools and information to assist you with the SF 1174 for claiming the retiree’s Arrears of Pay. We can now deposit an Arrears of Pay (AOP) payment directly to an eligible claimant’s bank account instead of mailing a check. Please see the How to Claim Arrears of Pay Using the SF1174 webpage for details. We also have new, helpful tools and information to assist you with the DD Form 2656-7 for starting an SBP annuity. Please see the Start an SBP Annuity webpage for details.

Looking for Child Support, Spousal Support information? Go to our Garnishments page for more information.

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