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DODAAC CUSTOMER SERVICE

As of
January 2019:
       
Payment DoDAAC DSSN Enduring Payment Site Previous Site Customer Service
HQ0131
HQ0252
HQ0492
HQ0600
HQ0622
HQ0623
HQ0690
HQ0748
HQ0751
SL4701
6355
6551
8522
8522 (DAI)
Columbus, OH
 
Use AskDFAS
(icon at top
of the page),
choose Columbus Customer Care
for all inquiries
(including payment
histories and
rejects)
800-756-4571, Option 2
M00318
M67443 
6102
Columbus, OH
 
Use AskDFAS
(icon at top
of the page),
choose Columbus Customer Care
for all inquiries
(including payment
histories and
rejects)
800-756-4571, Option 5
HQ0337
HQ0338
HQ0339
6422
8565
8560
6356
8558
8559
6469
8538
8541
Columbus, OH
 
Use AskDFAS
(icon at top
of the page),
(icon at top of the page), choose Columbus Customer Care for all inquiries (including payment histories and rejects) 800-756-4571, Option 1
HQ0303
HQ0304
5570
Columbus, OH
Rock Island, IL
St. Louis, MO
Use AskDFAS
(icon at top
of the page),
choose Columbus Customer Care
for all inquiries
(including payment
histories and
rejects)
800-756-4571, Option 3
F03000
F67100
F78900
F87700
3801
3801
3801
3801
Columbus, OH
Limestone, ME
Limestone, ME
Dayton, OH
Europe (Air Force)
U.S. Air Force Europe (USAFE)
Use AskDFAS
(icon at top
of the page),
choose Columbus Customer Care
for all inquiries
(including payment
histories and
rejects)
800-756-4571, Option 4
N68892
N45924
N68566
N68688
N68732
N60957
N60951
N68894
N68342
N50120
N50082
N50083
N50084
N50085
N50086
N50087
N50088
N50089
N50090
N50091
N64700
N64701
N64702
N64703
N64704
N64705
N64706
8522
Cleveland, OH
 
855-608-3975 
Option 1 -   Pay Status
Option 2 - Verify Payment Received
Option 3 - WAWF Invoice Status
HQ0393
5570
Indianapolis, IN
 
1-888-425-7729 or (317)212-0566 Option 1
HQ0300
HQ0302
5570
Rome, NY
(Ft. Sill)
Lawton, OK
1-800-553-0527 or 315-709-6001
HQ0432
5570
Europe Army
 
011-49-631-411-6441, 011-49-631-411-6527,
011-49-631-411-6525, 011-49-631-411-6526 or
011-49-631-411-6522
HQ0105
HQ0335
HQ0431
HQ0347
HQ0471
HQ0301
HQ0346
HQ0345
F80100
5570
FMS
Indianapolis
Orlando, FL
Pacific-Army
Lexington, KY
1-888-332-7366 or (317)212-0300 Option 2
HQ0348
HQ0250
5570
Rome, NY
Norfolk (Army),
CAPS-W Vendor Pay (ATEC-SOMARDS)
1-800-553-0527 or (315)709-6001
N64140
N64141
N64142
8522
Navy ERP
 
855-608-3975
HQ0419
HQ0671
5570
Japan (Army)
 
011-81-42-552-2511, 5-3800
F68800
3801
Japan (Air Force)
 
011-81-42-552-2511, 5-3800
HQ0418
6102
Japan
Marine Corps
011-81-42-552-2511, 5-3800
HQ0420
5570
Japan
Transportation
011-81-42-552-2511, 5-3800
HQ0721
8522
Japan (Navy)
 
011-81-42-552-2511, 5-3800
HQ0428
5570
Rome, NY Europe Payments
San Antonio, TX
011-49-631-411-6520, 011-49-631-411-6522, 011-49-631-411-6523, 011-49-631-411-6526, or 011-49-631-411-6527
HQ0429
5570
(Army)
Lawton, OK
011-49-631-411-6520, 011-49-631-411-6522, 011-49-631-411-6523, 011-49-631-411-6526, or 011-49-631-411-6527
HQ0430
6355
 
Columbus, OH
011-49-631-411-6520,011-49-631-411-6522,011-49-631-411-6523, or 011-49-631-411-6526
HQ0431
HQ0491
5570
 
 
011-49-631-411-6521, 011-49-631-411-6442, 011-49-631-411-6568, 011-49-631-411-6566, or 011-49-631-411-6430
HQ0490 (GFEBS)
HQ0248
8522
Rome, NY
Indianapolis
 
Rome 1-800-553-0527 or (315)709-6001
Indianapolis 1-888-332-7366 or (317)212-0300
N0039B
N6600B
N6523B
N6856B
N6852A
N6925B
8522
Navy ERP, Cleveland, OH
 
855-608-3975
HQ0622
HQ0623
HQ0645
HQ0646
HQ0647
HQ0648
HQ0649
HQ0650
HQ0684
HQ0685
HQ0747
HQ0750
8522(DAI)
Indianapolis, IN
 
1-888-332-7366 or (317) 212-0300 Option 2
Page updated January 31, 2020.