| 
    Contract/Vendor Pay: 
    | 
  
  
   | 
    DFAS Cleveland AP Customer Service 
    | 
   
    1-855-608-3975 
    | 
  
  
   Pay Status 
   Verify Payment Received 
   WAWF Invoice Status | 
   Option 1 
   Option 2 
   Option 3 | 
  
  
   |   | 
  
  
   | DFAS Columbus Customer Service | 
   
    1-800-756-4571 
   (Monday-Friday 0730 to 1630 EST) 
   (216) 522-6998 
    | 
  
  
   | 
    Contract Pay (MOCAS): 
    | 
   
    Option 1 
    | 
  
  
   | 
    Vendor Pay: 
    | 
  
  
   | 
    EBS (formally BSM) 
    | 
   
    Option 2 
    | 
  
  
   | 
    DFAS Columbus Vendor Pay/Defense Agencies 
    | 
  
  
   | 
    Army Acquisition (Rock Island) 
    | 
   
    Option 3 
    | 
  
  
   | 
    Air Force 
    | 
   
    Option 4 
    | 
  
  
   | 
    Marine Corps 
    | 
   
    Option 5 
    | 
  
  
   | 
    Includes Pacific customers 
    | 
  
  
   | 
    DeCA (Commissary) Returned Checks 
    | 
   
    1-800-635-6045 
    | 
  
  
   | 
    DFAS Europe Customer Service 
    | 
  
  
   | 
    Send All Customer Service Inquiries to: 
   DFAS Europe Customer Service: 
    | 
   DFAS-EUROPE-CUSTOMERSERVICE@MAIL.MIL
    011-49-631-7106-8829 
    | 
  
  
  
  
   |   | 
  
  
   | 
    DFAS Indianapolis Customer Service 
    | 
   
    1-888-332-7366 
   (317) 212-0300 
    | 
  
  
   | 
    Vendor Pay Contracts 
    | 
   
    Option 2 
    | 
  
  
   |   | 
  
  
   | 
    DFAS Indianapolis Transportation Payment Operations Office (INDD) 
    | 
   
    1-888-425-7729 
   (317) 212-0566 
    | 
  
  
   | 
    Customer Service 
    | 
   
    Option 1 
    | 
  
  
   | 
    Disbursing & SF1034's 
    | 
   
    Option 2 
    | 
  
  
   | 
    Loss and Damage 
    | 
   
    Option 3 
    | 
  
  
   | 
    Excess Cost 
    | 
   
    Option 4 
    | 
  
  
   | 
    Accounting and 110 Actions 
    | 
   
    Option 5 
    | 
  
  
   | 
    DNO - Directorate of Network Operations 
    | 
   
    1-888-332-7366 
   (317) 212-0566 
    | 
  
  
   |   | 
  
  
   | 
    DFAS Japan Customer Service 
    | 
  
  
   | 
    Customer Service (Operations) - Disbursing, Systems Operations, Vendor Record Establishment 
    | 
   
    011-81-42-507-6372, DSN 225-3995 
    | 
  
  
   | 
    Air Force - Accounts Maintenance and Control, Accounts Payable, Obligations, Accounts Receivable 
    | 
   
    011-81-42-507-6362, DSN 225-3377 
    | 
  
  
   | 
    Navy - Accounts Maintenance and Control, Accounts Payable, Accounts Receivable 
    | 
   
    011-81-42-507-6364, DSN 225-4294 
    | 
  
  
   | 
    Army - Accounts Maintenance and Control, Accounts Payable, Accounts Receivable 
    | 
   
    011-81-42-507-6355, DSN 225-4671 
    | 
  
  
   | 
    Marines - Accounts Payable 
    | 
   
    011-81-42-507-6364, DSN 225-4294 
    | 
  
  
   | 
    Japan Land Transportation - Air Force, Army, Marine Corps, Navy, Defense Agencies 
    | 
   
    011-81-42-507-6364, DSN 225-4294 
    | 
  
  
   |   | 
  
  
   | 
    DFAS Limestone Customer Service 
    | 
   
    1-800-756-4571 
   (216) 522-6998 
    | 
  
  
   |   | 
  
  
   | 
    DFAS Rome Customer Service 
    | 
  
  
   | 
    Vendor Pay 
    | 
   
    1-800-553-0527 
   (315) 709-6001 
    | 
  
 
Page updated April 1, 2025