Call Center Careers Technician Careers

Join DFAS and become a member of an exciting team of select individuals chosen to account for the billions of dollars spent by the DoD annually. Enter a world where your efforts as a technician are relied upon by a wide range of customers - from our warfighters around the globe to retired military and the civilian workforce. DFAS employs individuals in a variety of technician level positions to perform transactional work in support of our accounting and financial management operations. You can be part of the DFAS mission to lead the Department of Defense in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. This foundational work is critical to the DFAS mission and often prepares employees for movement to positions with increased responsibility within the agency.

Primary DFAS technician-level occupations

Accounting Technician

In this series you will perform technical accounting work to include: maintaining and reconciling multiple accounts; interpreting data, determining root causes/sources of problems, and identifying trends and workable/corrective solutions; preparing reports and statements; analyzing accounting data; and preparing correspondence to respond to inquiries.

Civilian Pay Technician

You will perform work involving the determination of pay, the maintenance of payroll records, and the completion of related reports pertaining to civilian employees of the Federal Government. You will examine personnel actions, pay changes and employee requests and make appropriate changes to master records that serve as a basis for pay and leave computation and affect the disbursement of pay.

Military Pay Technician

In this position, you will examine and process substantiating documents to pay active, reserve or retired armed forces personnel and their annuitants. Typical duties include entering personnel actions, reviewing pay authorization documents, determining entitlements, and processing pay entitlement actions; responding to pay inquiries; reviewing military pay debts; processing adjustment actions; and reviewing military pay actions. You may handle problem cases or inquiries that involve auditing past pay records of both in-service and out-of-service members.

Certifications

We are committed to the development of our workforce to ensure our employees have the skills needed to be successful. We provide formal and on-the-job training where you will gain knowledge of federal accounting and finance policies and procedures. Additionally, accounting, military and civilian pay technicians will take courses to earn the DoD Financial Management Certification.

Current Job Announcements

Current Job Announcements

Last update July 29, 2022

Career Paths

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AskHRHRCCC DFAS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We are committed to cultivating a diverse, results-oriented, high-performing workforce and fostering a flexible, inclusive work environment to provide the highest level of service to our customers. We know that we are at our best when we draw on the talents of all parts of our society and that diverse perspectives are one of our greatest strengths.