askDFAS Cleveland

This page is provided to assist customers identify the correct AskDFAS Cleveland module to submit questions and requests for resolution.  Each business area manage their own askDFAS module.  To submit questions and/or requests, please use the hyperlink provided below.    

Please find below functions and links to the following AskDFAS Cleveland Accounting modules:  Accounts Receivable (AR), Accounts Payable (AP), Accounts Maintenance and Control (AMC), Departmental Reporting (DR), System Operations, and askDFAS Cleveland Disbursing (DB).

askDFAS Cleveland Accounts Receivable

The most common inquires submitted to the AR business area are listed below:   

  • DD1131 Cash Collections (Corrections)
  • E-Billing
  • Reimbursable Billing Questions/Supporting Documentation (SF1080s for DCAS & IPAC, Funding Documents)
  • SF 1034 Refund Request
  • SF 1081 Request (UMC or Not UMC, Transaction Type (TT) 3* Reimbursable/Collections)
  • Voucher Requests (Transaction Type 3* Reimbursable/Collections)

In addition to the processes identified above, there are many other functions for which the AR business area handles for customers.  Please access the askDFAS module for DFAS Cleveland Accounts Receivable to view additional functions, submit questions/requests, and review FAQs.    

askDFAS Cleveland Accounts Payable

The most common inquiries submitted to the AP business area are listed below: 

  • A/P Customer Service (Payment Status, WAWF Status, Payment ID)
  • A/P Voucher Requests – Transaction Type 2D
  • Centrally Billed Accounts (CBA)
  • Electronic deletions/reversals/recalls
  • Electronic Pay Date Changes
  • IPAC
  • Navy & USMC MOCAS
  • SF 1081 (Non-MOCAS)
  • Ship Stores (Monthly Receipts, Transmittals, UMEs and 153s)

In addition to the processes identified above, there are many other functions for which the AP business area handles for customers.  Please access the askDFAS module for DFAS Cleveland Accounts Payable to view additional functions, submit questions/requests, and review FAQs.

askDFAS Cleveland Accounts Maintenance and Control

The most common inquires submitted to the AMC business area are listed below: 

  • JON Changes/Corrections
  • Military Pay Accounting Adj
  • Navy NC2036 Disbursements (Navy Funds Balance with Treasury (NFT))
  • Register 07 - Labor Requests
  • Register 07 - Labor Deletions
  • SABRS Miscellaneous
  • Table Updates
  • TAR/TAOB
  • Travel Corrections

In addition to the processes identified above, there are many other functions for which the AMC business area handles for customers.  Please access the askDFAS module for DFAS Cleveland Accounts Maintenance & Control to view additional functions, submit questions/requests, and review FAQs.

askDFAS Cleveland Departmental Reporting

The top 10 functions, that the DR business area handles customer questions for, are listed below:

  • Activity Control Ledger (ACL)
  • XDisb Voucher Requests
  • Closed Accounts
  • DCAS Suspense
  • DROO Voucher Requests
  • State Dept Voucher Requests
  • Edit Table Requests
  • Treasury Suspense
  • Interfund Transaction Processing
  • XDisb Transaction Processing

In addition to the processes identified above, there are many other functions for which the DR business area handles for customers. Access the askDFAS module for DFAS Cleveland Departmental Reporting to submit questions or check out our FAQs.

 

askDFAS Cleveland Disbursing

The top 12 functions, that the Disbursing business area handles customer questions for, are listed below:

  • DSSN 6102 USMC Division
  • DSSN 8522 & 6102 IPAC ALCs
  • DSSN 8522 ADS Backup Request
  • DSSN 8522 and 6102 Check Collections
  • DSSN 8522 DD1131 Collection/Return & 2nd Release
  • DSSN 8522 Deposit in Transit Report Inquiry
  • DSSN 8522 Other Inquiries / Helpdesk
  • DSSN 8522 Payment
  • DSSN 8522 Reclamation, Fraud & O/P collections
  • Expired/Stale Date on Treasury Check Replacement
  • GWA Reporting Inquiries
  • OTCnet Access and Inquiries

In addition to the top 12 functions, there are many other functions for which the DB business area handles customer questions.  Access the askDFAS module for DFAS Cleveland Disbursing to submit questions or check out our FAQs.

askDFAS Cleveland Systems Operations

DFAS Cleveland Systems Operations provides system support for over 30 DFAS-owned Accounting, Finance and Garnishment systems. The top functions supported by the Systems Operations business area through askDFAS are listed below: 

  • Local Area Network (LAN) access requests
  • DFAS-owned system access requests
  • Deactivation of system access
  • Modification of system access
  • Password reset/unlock requests
  • General system access questions/inquiries

The Cleveland Systems Operations askDFAS module streamlines processes for helping customers with their system access needs. Access the askDFAS module for DFAS Cleveland Systems Operations to submit questions or check out our FAQs.

Page updated Aug 5, 2024