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Contact Us - Secondary Dependency Army/Navy 

 
Image IconSubmit a Question Online via AskDFAS


If you are not affiliated with the Army or Navy (parents and ward of court Secondary Dependents), please see Secondary Dependency – Contact Information (All Other Branches) below for answers to your Secondary Dependency questions. 

How to submit your AskDFAS ticket:

  1. Access AskDFAS here.
  2. Under Categories, select your Branch of Service.
  3. Select the most relevant dependency type.
  4. Enter your information.
  5. Attach any documentation that supports your inquiry.
  6. Click Submit.
After submitting via AskDFAS, a ticket number will be emailed to you for reference and updates. Please keep this ticket number for your reference.
 
Image IconCustomer Care Center

Call the DFAS customer care center toll free at 1-888-332-7411; when prompted select options 4, then option 3, 2, 3. Monday – Friday between the hours of 8 a.m. and 5 p.m. EST.

Image IconMailing Address

Army:

DFAS-IN/Secondary Dependency
ATTN: JFLAKA DFAS INDIANAPOLIS
8899 East 56th Street
Indianapolis, IN 46249-3300

Navy (Parents or Ward of Court Secondary Dependents):
DFAS-Cleveland
ATTN: Dependency Claims
1240 East 9th Street
Cleveland, OH 44199

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Secondary Dependency - Contact Information (All Other Branches)

 

DFAS does NOT make Secondary Dependency claim determinations for the following services and/or dependent types. Please direct Secondary Dependency questions to the applicable service. 

Branch of Service Dependency Determinations
Navy
  • Incapacitated Child
  • Student

PERS 31-D
Benefits and Eligibility Section
5720 Integrity Drive
Millington, TN 38055-3120
Toll Free phone: 1-866-827-5672
DSN: 822-3360
Fax: (901) 874-2766
E-mail: CSMailbox@navy.mil

Air Force  
Space Force  
Marine Corps

Marine Corps Headquarters
Manpower and Reserve Affairs MRP-1
3280 Russell Road
Quantico, VA 22134-5103
Commercial phone: (703) 784-9529
DSN: 278-9529
Fax: (703) 784-9827
E-mail: MRP1@usmc.mil

Coast Guard

Coast Guard Personnel Service Center
444 S.E. Quincy Street Topeka, KS 66683
Phone: (785) 339-3441
E-mail:  PPC-DG-CustomerCare@uscg.mil

National Oceanic and Atmospheric Administration (NOAA)

Commissioned Personnel Center CPC1
1305 East West Highway Room
4284, Routing Code SOU57140
Silver Spring, MD 20910-3282
Phone: (301) 713-0852

Public Health Service (PHS)

United States Public Health Service Division of Commissioned Corps Personnel Readiness
ATTN: DEERS
1101 Wootton Parkway, Plaza Level, Suite 100
Rockville, MD 20852
Phone: (240) 453-6131

Return to the Secondary Dependency Homepage
Page Updated: March 27, 2024