Location: Multiple, MD
Agency: Defense Counterintelligence & Security Agency
Activity: DCSA - PEO - PM-PSS
Service: Army or Air Force
Desired Grade: E8:E9:O3:O4:O5:O6:W3:W4:W5
Tour Description: 26-6026, Length 1 Year: MULTIPLE DUTY LOCATIONS: Hanover, MD, Ft.
Meade, MD ***Applicants must email the following documents to leanne.felvus-webb@mail.mil for consideration***
Professional Resume
Military Bio
Last three evaluations The Operations Lead plays a vital role in ensuring the smooth and efficient functioning of the organization's Information System infrastructure.
This individual contributor is responsible for maintaining the availability, integrity, and reliability of critical data and services through operational excellence.
Key responsibilities include organizing and leading the operation, maintenance, and optimization of IT infrastructure components, such as servers, networks and storage.
The candidate will provide guidance and support to developers and system administrators, ensuring efficient system provisioning, patching, and maintenance. A critical task is leading the implementation and maintenance of comprehensive monitoring and alerting systems to proactively identify and address potential issues.
The candidate also leads incident response efforts, coordinating with internal and external teams to quickly resolve incidents, including troubleshooting, root cause analysis, and thorough documentation.
The candidate ensures the enforcement of change management processes to minimize disruptions to critical systems, guaranteeing proper documentation, testing, and approval of changes.
The role involves leading the maintenance and testing of disaster recovery and business continuity plans, participating in DR drills, and identifying areas for improvement.
The candidate also manages relationships with IT vendors, ensuring SLAs are met, costs are controlled, and vendor performance is tracked with issue escalation as needed.
The candidate leads efforts in forecasting future IT needs, proactively planning capacity upgrades, analyzing resource utilization, and identifying potential bottlenecks.
The position demands identifying opportunities for automation, developing scripts and tools to streamline workflows, and improving overall operational efficiency.
The candidate collaborates with cybersecurity teams, supporting vulnerability scanning and remediation, participating in security incident response, analyzing security logs for potential threats, and supporting compliance efforts with relevant regulations and standards.
As a technical leader, the candidate provides guidance and mentorship to junior IT professionals, shares knowledge, creates and maintains documentation, collaborates with other departments, and drives process improvements.
Civilian experience will be considered for this position. PCS is authorized.
Occasional evening/weekend work. 24/7 On-call availability.
Qualifications: Strong IT infrastructure and system administration skills, including patching, configuration management, and troubleshooting.
Familiar with security best practices.
Possesses excellent analytical, communication, documentation, and teamwork skills.
Skilled in technical report writing and documentation, with strong English grammar and punctuation.
Able to prioritize and manage multiple projects.
Must meet 8140 security requirements.
Top Secret Clearance is required.
To apply, contact: SFC Leanne Felvus-Webb - 614-397-3226