Email phishing for your myPay info!
Some alert myPay users brought an email scam to our attention recently. Seems some cyber criminals are out phishing for your information.
Here's how this one works: You receive the email (one version of the text is repeated below). The thieves hope you become alarmed that your myPay account information is old and that the account will be suspended if you don't act. They provide a link (sometimes in the form of a graphic button). Following the link could put malware on your computer that allows the criminals to access your user ID and password without you ever knowing.
Check our email policy. We don't send unsolicited email with links, especially not in the form of a graphic.
If you're suspicious about an email regarding myPay, call us! We'll confirm if it's legitimate. And don't ever follow links contained in emails from folks you don't know or are suspicious of.
The emails provided to us by several alert customers looked like this:
Dear Account Holder,
It has come to our attention that your myPay account information needs to be updated as part of our continued commitment to protect your account and to reduce the instance of fraud on our website. If you could please take 3 minutes out of your online experience and update your personal records you will not run into any future problems with the online service.
However, failure to update your records will result in account suspension.
Once you have updated your account records, your Online sessions will not be interrupted and will continue as normal. To update your myPay records click on the Update button.
myPay Customer Center