'DFAS Info2Go' app available in the Apple App Store and the Android Market
The DFAS Info2Go mobile app provides pay-related information and links for DFAS military and civilian pay customers.
Military mobile users can use Info2Go for a variety of pay topics.
“We look to meet our customers where they are,” said David McDermott, DFAS deputy director of operations. “Making financial information available to customers at their fingertips is a top priority.”
“This is our first sojourn into providing tools for our customers who are using mobile devices more than their home computers,” McDermott said. “I’m particularly interested the reading the feedback from those who use Info2Go so we can improve the app to meet customer needs.”
McDermott emphasized that Info2go is the only DFAS approved app currently available.
“We know there are a number of third-party apps being advertised offering to connect to DFAS on our customer’s behalf to access their myPay accounts. These apps are not sponsored by the Department of Defense (DOD) or DFAS. They present a serious risk of compromising account information and could lead to a theft of funds,” he said. “Using these third-party apps places you at greater risk for compromise of your myPay account information.”
Using Info2Go, users are able to quickly get copies of important forms, find information about the Thrift Savings plan and send DFAS a question in a secure environment. Army users can locate nearby Defense Military Pay Offices for assistance with pay-related issues.
The DFAS app was developed by DFAS and the U.S. Army’s Technology Integration Team/Sustainment Center of Excellence (SCoE) Mobile Team as a customer service tool for all DFAS military customers.Updated Dec. 31, 2013