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Tom Roberts, Director, Enterprise Management Services

Mr. Tom Roberts is the Director of Enterprise Management Services, responsible for several essential missions within the Defense Finance and Accounting Service (DFAS). He enhances the DFAS culture by cultivating project-based principles throughout the organization; improves the development and proliferation of acquisition strategies resulting in best value contracts; promotes continuous process improvement throughout the enterprise; and develops and executes supporting agency capabilities and solutions to facilitate achievement of the DFAS strategy. He also serves as the agency's Component Acquisition Executive (CAE) ensuring implementation and compliance with all Department of Defense acquisition and contracting policy and regulations.

Prior to this assignment, Mr. Roberts served as the Chief of Staff for the DFAS Deputy Director for Operations. In this role he was responsible for work flow and staff action control for the Operations Directorate. He assisted the Deputy Director in various other ways to improve the efficiency and effectiveness of the directorate. Other prior assignments included the Director of Special Projects and Director for Finance for Indianapolis Operations. As the director of Finance, he was responsible for the operations of Military Pay, Civilian Pay, Travel Pay, Transportation Pay, Customer Operations, Disbursing, and Theatre Support.  In addition to these operational responsibilities, he was also responsible for transformation initiatives resulting from the 2005 BRAC.

Mr. Roberts retired from active duty as a colonel in the U.S. Army in March 2005, where he was the Director of the Military Pay Operations Product Line.  He assisted the Director of Military and Civilian Pay Services in providing accurate, timely and cost-effective pay support to service men and women.  As a commissioned officer, he held a variety of assignments in the areas of disbursing, finance services and budget. He commanded the 266th Finance Command, a separate brigade element in U.S. Army Europe from 1998 to 2000. He also commanded the 215th Finance Battalion at Fort Hood in the mid 1990’s and served on the Headquarters, Department of the Army Staff in the early 1990's.

Mr. Roberts is an Alabama native and received his bachelor’s degree in Business Administration from the University of Alabama.  He earned his master’s degree in Business Administration from the University of Puget Sound in Washington.  He is a graduate of the U.S. Army War College and also holds a master’s degree in Military Arts and Sciences from the U.S. Army Command and General Staff College.

Throughout his military and civilian careers Mr. Roberts has received numerous awards and citations including the Defense Superior Service Medal (with Oak Leaf Cluser) and the Legion of Merit. Updated Jan. 14, 2013