Frequently Asked Questions
Before sending your claim, be sure to use the checklists so your claim isn't returned for additional information or corrections! We know you want to get paid on time.
Upload your travel voucher and supporting documents online!
Travel Voucher Direct is available for all travel claims computed and paid by DFAS.
Note: Not for those using DTS (Defense Travel System) for their travel vouchers.
The following are supported/accepted document types for travel voucher submissions:
- PDF (.pdf)
- Microsoft Word (.doc / .docx)
- JPEG Image (.jpg / .jpeg)
- TIFF Image (.tif / .tiff)
- Lotus Forms (.fdl / .xfdl)
- Excel (.xls / .xlsx)
- PowerPoint (.ppt / .pptx)
- Rich Text (.rtf)
- PNG Image (.png)
- Text (.txt)
Where to submit your Travel Claim
If you are not using Travel Voucher Direct to submit your voucher, find the appropriate email address for your type of travel (fax numbers provided if available).
AMC/Defense Agency Claims: DFAS-AMC-DA-TRAVEL@mail.mil
Army Active Component Advances: DFAS-TRAVELADVANCE@MAIL.MIL
Army Active Component VIP Claims: firstname.lastname@example.org
Army Active Component Settlement Claims: email@example.com
Military PCS Claims: DFAS-MILPCS@mail.mil
Military PCS Advance Claims: DFAS-MILPCSADVANCE@mail.mil
Contingency Advances: DFAS-ContingencyTravel@mail.mil - Fax: (317) 275-0122
Contingency Settlement Claims: DFAS-ContingencyTravel@mail.mil - Fax: (317) 275-0332
Reserve Advances: DFAS-ReserveTravel@mail.mil - Fax: (317) 275-0336
Reserve Settlement Claims: DFAS-ReserveTravel@mail.mil - Fax: (317) 275-0334
DLA/Navy TDY: DFAS-NavyDLA@mail.mil - Fax: (317) 275-0150
ATTENTION customers submitting casualty travel vouchers:
Submit your travel voucher packages via email to firstname.lastname@example.org or mail to
DFAS-IN/Casualty Travel (JFA)
8899 E. 56th St.
Indianapolis, IN 46249
If you need assistance or have questions, please contact Casualty Travel Customer Service by phone at 317-212-3562 (DSN 699-3562) or email email@example.com. Your sevicing finance office or Warrior Transition Unit can provide information and assistance for completing and submitting your travel claims.
After we receive your claim, you can check the status online or by phone.
Page updated July 30, 2019