Travel on Evacuation Orders

Defense Finance
and Accounting Service
Providing payment services of the U.S. Department of Defense
MyPay

DFAS processes evacuation claims for Army member dependents, Army and Defense Agency civilians and their dependents. If you have been ordered or authorized to evacuate, your primary concern is arriving at your Safe Haven location.

Check here for information on Continental United States (CONUS) Evacuations.

Check here for information on Out of the Continental United States (OCONUS) evacuations.

Evacuation entitlements are payable to Military Dependents, Civilian employees not on TDY orders and Civilian dependents.

Travel advances for evacuees

Evacuees that do not have a Government Travel Card (GTCC), may request an advance which will provide up to 80% of the estimated entitlements for the lesser of the 1) anticipated evacuation period or 2) 30 days. This payment will be deducted from your first travel claim reimbursement.

To request an advance, you must complete a Request for Advance form and Evacuation Information Verification Sheet. These forms must be completed by the Military Dependent, Civilian employee not on TDY orders or Civilian dependent. Be sure to provide the bank account information (routing and account number), safe haven location, and dependent’s names and dates of birth or date of marriage.

In addition to these forms, you must include a copy of your evacuation orders (DD1610) and evacuation memo.  Advance requests can be submitted to:  

Email: dfas.rome.jft.mbx.neo@mail.mil
Fax number: 315-275-0152

Submitting an interim or final travel claim

Approximately 30 days following your arrival at your designated safe haven or upon return to your evacuated location, you may submit a travel claim for evacuation entitlements. Per diem rates are based on your designated safe haven location and the ages of your dependents.

You must submit a completed May 2011 DD Form 1351-2 and Evacuation Information Verification Sheet. These forms must be completed by the Military Dependent, Civilian employee not on TDY orders or Civilian dependent.  Be sure to provide the bank account information (routing and account number), safe haven location, and dependent’s names and dates of birth or date of marriage.

In addition to these forms, you must include a copy of your evacuation orders (DD1610) and evacuation memo.  You are also required to include any receipts for lodging and authorized expenses $75 and over.

Your travel claim package may be faxed, emailed or mailed to DFAS Rome.

Fax number: 315-275-0152
Email: dfas.rome.jft.mbx.neo@mail.mil

Mailing address:
DFAS Rome
Attn: Travel/NEO Claim
325 Brooks Rd
Rome, NY 13441

To ensure claims are pay ready, please refer to the templates below:

DD1610 Instructions

Instructions for the DD1351-2

For questions, please contact the Customer Care Center DFAS411: 888-332-7411 Option 5,1,5.

Page updated October 10, 2018