Actions Taken in Vendor/Commercial Pay

MOCAS Roadshows and P2P Conferences

DFAS increased customer conferences and outreach events to share information about our processes and to gain valuable feedback on how we could better serve you, our customers.

Automation Quickens Customer Service

One of the new bots automates indexing documents from the Electronic Document Access system into Electronic Document Management system. This allows documents to automatically route to the team responsible for processing the obligation, which decreases the time is take to serve our customers.

Vendor ID Bot Improves Accuracy

A new Vendor ID Bot automates the Vendor ID creation for Army Miscellaneous Payments in GFEBS. The robotics process improves the timeliness and accuracy of technicians’ inputs, resulting in quicker payments for vendors.

Data Analytics to Maximize Buying Power

A new Accounts Payable initiative aims to benefit DFAS and the Army by using data analytics to improve our commercial pay business. This is projected to reduce interest penalties and maximize the Army's buying power.

Vendor and Small Business Information

Find information on the WAWF/PIEE system here.

MOCAS Roadshows and P2P Conferences

DFAS increased customer conferences and outreach events to share information about our processes and to gain valuable feedback on how we could better serve you, our customers.

Vendor and Small Business Information

• Helpful information available for vendors to include small businesses, the WAWF/PIEE system, and more.

Vendor ID Bot

• DFAS Indianapolis AP’s new Vendor ID Bot automates the Vendor ID creation for Army Miscellaneous Payments in GFEBS. Customers who submit AskDFAS Tickets for CEFT creation will have their requests carried out through robotics. This initiative improves the timeliness and accuracy of DFAS Indianapolis Technicians’ inputs, resulting in quicker payments for vendors.
• DFAS Indianapolis AP’s Army Data Analytics Initiative aims to leverage data analytics capabilities to drive commercial pay business change yielding DFAS/Army benefits. The initiative aims to reduce interest penalties - maximizing Army buying power; in addition to maximizing ERP processing to reduce DFAS Army bill.

Automation improve processes, gains efficiencies

• One of the new bots automates indexing documents from the Electronic Document Access system into Electronic Document Management system. This allows documents to automatically route to the team responsible for processing the obligation, which decreases the time is take to serve our customers.
• We've also reduced our average number of days to pay invoices using our expanded Accelerated Certification Effort process. Since implementation in , we electronically processed 4,500 invoices, circumventing possible delays caused by manual processing. WHEN DID THIS HAPPEN? IS THE NUMBER IN THE PAST WEEK, MONTH, QUARTER OR YEAR? NEED SOMETHING TO SHOW THE SCALE AND SCOPE OF THIS IMPROVEMENT.